Very bad order taking over the phone. I am trying to place jain order and they are making it very confusing by saying you want 100%jain or No Onion No Garlic.
When you order 100% jain order in Chinese food, they remove carrots and coriander. And when said No Onion No Garlic, they add these items.
Jain order never have mushroom in any circumstances.
I told them over the phone for Jain No Onion No Garlic, means with carrots and coriander (should be like that). But they are arguing that you didn't mention mushroom to be removed.
I think they have no sense of veg or jain or NONG food (people taking order over phone).
I had to throw away the soup, as they didn't want to replace it.
I have recording where I am constantly mentioning jain order, but because of their mistake ( which they don't want to rectify) I had to suffer.
When we go to other restaurant and if they know that you are jain, they tell you completely about what's in food which...
Read moreHere’s a negative food review you could use:
I recently visited Wok on Fire and I have to say, it was a huge disappointment. The taste of the food was bland and completely lacking in freshness or flavor. Every dish I tried seemed to be poorly prepared and hastily served.
The quality was equally unimpressive – ingredients tasted stale, and nothing seemed remotely close to what I’d expect at even a standard restaurant. For the prices they charge, I expected much better quality and attention to detail.
The service was equally frustrating. The staff seemed indifferent, unhelpful, and barely acknowledged us. Any requests we made were either forgotten or met with an attitude, which made the experience even more uncomfortable. It’s clear that customer service is not a priority here.
Overall, from taste to quality to service, missed the mark on every level. I certainly wouldn’t recommend it, and I won’t...
Read moreLast week went to wok on fire for the first time and it was my last time as all dishes are below quality, they use plastic spoons, they also add plastic in their dishes too...I ordered Chilli garlic noodles which was little good, 2nd dish we ordered was Fried noodles wrapped around cottage cheese....very bad dish it was, I Found plastic noodle also, I showed it to the service boy, he didn't say anything but cleaned the table quickly....they did not even bothered to say sorry or to make it up !!!
Very bad experience, please improve the food and serving quality, how can one visit wok on fire restaurants???
Checkout 4th picture, you will see plastic thread on the...
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