Radisson Hotel Mumbai Andheri MIDC — Hotel in Mumbai

My recent experience at this establishment was nothing short of a nightmare, and I cannot, in good conscience, recommend this place to anyone. The incident involved the housekeeping staff going through our belongings and stealing money during our five-day stay.

My husband and I checked into this place for about 5 days. On the last day of our stay we had to leave our rooms for work at 5am in the morning and returned at 5am the next morning. We had left our wallets in the room. On returning we found our suitcases that we had zipped up, open and our purses opened. 3,000 rupees was stolen from our wallet out of 8,000. We immediately reported this to the reception and were met with a delayed response. The management kept us waiting from 5am to 1pm with multiple people coming in and asking us about what happened and not giving us a resolution. They went on to give us a lacklustre apology like this was a normal occurence in the hotel. We spent the whole morning blocking our cards and speaking to the bank. We contacted the cops, who stated they would come to the location. After the GM met with us, the team stood in silence listening to our ordeal only to go on and state it was our word against their housekeeping's. We did not call for housekeeping, the hotel agreed that the housekeeping was in our room for about 20mins and justified that 20 mins was not a good enough time to rob money. This place is a scam. We spent close to a lakh to be met with this sort of a terrible experience. We went to the cops waited about only to find the management was already in speaking to them. The police told us that if the housekeeping would have to rob something, he would rob all of it and not such a small sum. They made us wait about. We missed our flight, our work took a backseat and the hotel kept us waiting and stated they would investigate the matter. They made no effort to state what their plan of action was, what were they going to do and kept repeating that we wanted to file a complaint and so we could go ahead. We were waiting from 5 am to 1pm terrified and angry. This extended wait time, coupled with another flight booking, forced us to abandon pursuing the matter, and all the establishment could offer was a mere apology.

Our overall experience was not only disappointing but also highlighted serious security concerns. Considering the substantial amount spent for our stay, encountering such a terrible situation is unacceptable. Prospective guests beware – the lack of accountability and dismissive attitude make this establishment one to avoid.I would never ever...

I recently had the pleasure of staying at the Radisson Andheri MIDC in Mumbai, and I must say, it exceeded all my expectations. From its convenient location to its well-appointed rooms and delicious buffet breakfast, this hotel truly offers a memorable experience.

Location: Situated in the heart of MIDC Andheri, the Radisson offers easy access to both the domestic and international airports, making it a perfect choice for travelers. The proximity to business centers and shopping areas adds to its appeal.

Rooms: The rooms at Radisson Andheri MIDC are spacious, modern, and thoughtfully designed. Upon entering, I was greeted by a clean and well-maintained space, complete with all the necessary amenities. The comfortable bed ensured a restful night's sleep, and the soundproof windows kept the noise of the bustling city at bay. You can see the video with this post.

Amenities: The hotel boasts a range of amenities that cater to both business and leisure travelers. The high-speed Wi-Fi allowed me to stay connected, and the well-equipped fitness center provided a much-needed workout. The rooftop swimming pool offered a refreshing escape, accompanied by stunning views of the city skyline.

Buffet Breakfast: One of the highlights of my stay was the breakfast spread at the hotel's restaurant. The buffet offered an array of delectable options, from continental favorites to traditional Indian dishes. The attentive staff ensured that the dining experience was enjoyable, and the quality of the food was consistently excellent. To look at the items refer the video attached.

Service: The staff at Radisson Andheri MIDC were friendly, professional, and always ready to assist. From the moment I checked in until the time of my departure, I felt well taken care of. The concierge was particularly helpful, providing valuable recommendations for local attractions and arranging transportation.

Overall Experience: My experience at Radisson Andheri MIDC was nothing short of exceptional. The hotel's well-located position, comfortable rooms, excellent amenities, and delicious buffet breakfast made for a truly memorable stay. Whether you're visiting for business or leisure, I highly recommend this...

‘Disappointment’ is all I can think of our stay in Radisson, Mumbai. The staff are not professionals, they are thieves. It’s shameful that I have to share about the theft that took placed in one of the rooms our team stayed in platforms like this, as no necessary action was taken by the management. Poor customer service.

The staff stole cash from the purse left in the room. The management is irresponsible and arrogant. There were lame excuses by the management when complained and no proper action was taken.

It’s not worth to stay in Radisson, Mumbai unless if you’re up to lose important things and your respect.

My dear friends who are filmmakers were put up at Radisson for almost a week and went through a deeply disturbing experience. I feel compelled to write this review for the sake of others considering this establishment.

The nightmare unfolded on the final day of their stay when they discovered that money had been stolen from their wallets while they were away for work. The housekeeping staff, without any prior request, had accessed their room, leaving behind an unsettling sense of violation.

The response from the hotel's management was nothing short of a disaster. From 5 am to 1 pm, my friends were kept waiting, facing a barrage of inquiries without any concrete resolution. The delayed and lame apology from the management only added insult to injury. To make matters worse, when they attempted to involve the authorities, they were met with dismissive attitudes and unhelpful responses.

The hotel's handling of the situation, from downplaying the significance of the time the housekeeping staff spent in the room to the lack of a clear plan of action, was appalling. The entire ordeal, coupled with missed flights and professional setbacks, forced my friends to abandon their pursuit of justice.

I implore anyone considering Radisson for their stay to think twice. The dismissive attitude, lack of transparency, and the establishment's failure to address security issues make it a place I would strongly advise against. My friends' experience was not just a letdown; it was a stark reminder that this hotel falls far short of the standards one would expect for a safe and...