I just spent a fabulous week at the Claridges Hotel. My friend joined me for the first 3 nights. My stay in Delhi, was so much more pleasant and smooth with the Claridges Experience! Let me start with the pros: Location: A plus. This is the best location by far of all the 5 star hotels in New Delhi. You are never more than 3-5 kms from most of the shops, restaurants, museums. Khan market is close, with the best shopping and cafes. Decor: Just gorgeous! The flower arraagements everywhere were superb, specially the roses. Room and bathroom- The newly renovated ground floor suite was beautifully decorated and very luxurious. Our black marble bathroom with antique brass fixtures was one of the most spectacular bathrooms I have ever been in! It was absolutely gorgeous. We stayed in No 6. Restaurants and Food- Fantastic. We had breakfast daily at the Lutyens cafe. There was quite a spread with an extensive hot and cold buffet and an omelette/ waffle table. The assortment of bread and cheeses were very good. I also dined at the Thai restaurant which was excellent. Separate review. I have always stayed at the Oberoi and I think the quality of the buffet in comparison to the Oberoi, is not as good. e.g. The idlis were not fresh. There is no fruit juice station. The fruit selection is limited. The uppama was not well made. So, even though Lutyens was very good, it was not outstanding like the Thai restaurant at the hotel. Staff- Was always smiling and willing to assist. Duty managers and Front Desk staff were very kind and efficient. In Room Dining: Fantastic! I was unwell and on two separate mornings, ordered masala chai early am. It arrived steaming hot within 5 minutes, exactly as I asked. Cons: Service: Lacking. Service in the Lutyens Cafe was haphazard. There were several staff floating around but did not seem to know what to do with themselves. They were not trained as in the Oberois to keep repeatedly coming to the table to check. The garden restaurant/ bar staff were especially inattentive. They always seemed to be looking in a direction other than our table. We had drinks there on two evenings and both times had to get up and call the staff for assistance. Pool side: One evening there was a party in the garden so we sat by the pool for a drink. There was no one to serve us. We had to go inside and get a waiter. And, they wouldn't serve us food until I asked for the FB manager. If the garden has an event, please arrange an alternate venue for hotel guests to enjoy the outdoors with service. The most glaring issues were with the housekeeping, which on the first day rearranged and repositioned my toiletries to make room for the hotel amenities!! This was unacceptable. After all, I am trying to make my hotel room feel like my home for a week. The last problem is with the efficiency of the room design-All the room lights except the bedside lamps, are switched on with one master switch. If my friend was in the living area and I in the bedroom we could not separate the lighting. This is a big flaw. The bedroom slippers provided are guaranteed to make you fall and hurt yourself. Even though I threw them in the waste, they appeared every day by my bedside! Even though I placed my shoes in a corner where they would not be seen, every single day they would be moved and placed on a mat in full view of the entrance and sofa as they were a museum piece of art!!!There are too many amenity boxes in the small bathroom leaving little place for ones personal belongings. The limited counter space in the bathrooms has to be made available for guest beloingings, not stuffed with fancy marble boxes.These are small issues that can be corrected including the larger one of training the staff( specially housekeeping and Lutyens/ garden) to be more focused on guest satisfaction. If Claridges straightens out these minor wrinkles, it will be, far and above, the best hotel in New Delhi. I will definitely return and recommend it to all my friends...
Read moreClaridges New Delhi is an iconic and luxurious hotel located in the heart of the city. The hotel's prime location makes it a popular choice for tourists and business travelers alike. It is known for its timeless elegance, impeccable service, and world-class amenities.
As soon as you step inside the hotel's lobby, you are transported to a different world. The beautifully designed interiors with high ceilings, chandeliers, and marble floors exude a sense of grandeur and opulence. The lobby is adorned with art pieces and vintage furniture, adding to the hotel's charm and sophistication.
One of the standout features of the hotel is its restaurants. Claridges New Delhi has an array of dining options that cater to every palate. Each restaurant has its unique ambiance, decor, and cuisine, offering guests an unforgettable dining experience.
One of the popular dining option at the hotel is Sevilla, which is known for its authentic Spanish cuisine. The restaurant has a lively and vibrant ambiance, with a spacious outdoor seating area. The menu features a range of classic Spanish dishes, including paella, tapas, and sangria. The restaurant also has an extensive wine list that includes some of the finest wines.
Apart from these restaurants, the hotel also has a coffee shop, Ye Old Bakery, which serves a range of freshly baked pastries, cakes, and sandwiches. The hotel's bar, Aura, offers an extensive range of wines, cocktails, and spirits, making it an ideal spot for an evening drink or a nightcap.
One of the most impressive things about Claridges New Delhi is its staff. The hotel staff is courteous, attentive, and always willing to go the extra mile to ensure that guests have a comfortable and enjoyable stay. From the doorman to the front desk staff, everyone is warm and welcoming, making you feel at home.
In particular, I would like to thank Arjun at the reception, who went out of his way to ensure that my stay at the hotel was memorable. He greeted me with a smile and was extremely helpful in answering all my questions about the hotel's facilities and services. His professionalism and attention to detail were exemplary, and I appreciated his efforts in making my stay at Claridges New Delhi a wonderful experience.
Overall, I must say that the staff at Claridges New Delhi is exceptional. They are always ready to assist guests with a smile and are incredibly efficient in their work. The service is fast, and the staff is attentive to every guest's needs. The housekeeping staff ensures that the rooms are immaculate and well-stocked with all the necessary amenities.
In conclusion, I would highly recommend Claridges New Delhi to anyone looking for a luxurious and unforgettable experience in the heart of the city. The hotel's timeless elegance, world-class amenities, and exceptional service make it one of the best hotels in Delhi. Whether you are traveling for business or leisure, the hotel's restaurants, rooms, and facilities are sure to exceed your expectations. I look forward to my next stay at this...
Read moreWent for an event which was hosted at the Claridges. The hotel is an old world and classy one located on APJ Abdul Kalam Road (Aurangzeb Road) . It's a beautiful property and the moment you enter the porch is there and opposite to it a wonderful garden space where people can sit and enjoy quality time. The event we were attending was being held at the senate , which is located on the first floor . One can take the lift (which is a bit small) or the grand stairs , which is what we opted for. The senate is a nice small size ballroom with an approx capacity of 50-60 people . It was perfectly setup for the event . There were Alkaline water bottles which were kept on every spot and even in the sides along with glasses so that one can easily pour it. After the event we had a high tea for networking and discussions and the spread was fantastic. They had both tea and coffee aswell as some biscuits . But for the main food they had some amazing Bun sandwiches which were made of soft buns and filled with a mayonnaise dressed veggies , this was really delicious. Then there were chicken pakoras and fish fingers and tartar sauce. The pakoras were good but the fish fingers were fantastic , very crispy , freshly fried and quality fish . Then there were mushroom puffs which were tasty and the best was the Asparagus , Cheese and Celery quiche . They were small and packed so much flavour , really cheesy and the taste of spices and veggies really complemented each other perfectly. There after there were sweets which were amazing aswell. The brownie with ice cream here was very well made and I generally never say this. Went perfectly with the warm chocolate sauce. Finally the Rum Berry Cake , again just Wonderful. Perfect flavour balance from a sweet to a bit of bitterness from the rum to tart thanks to the Berry sauce. Fantastic food and service and it's great hotel for such events.
Went to Dhaba here after ages and had an amazing experience. Will be visiting more restaurants in Claridges in the near future , Have posted the review for...
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