I recently had the misfortune of staying at Golden Haveli, and I must say that my experience was nothing short of a nightmare. From the outside, the hotel appeared promising, but upon entering, it quickly became apparent that it resembled more of a guest house or a low-budget accommodation.
Let's start with the room itself, which was shockingly dirty. The floors were covered in dust and grime, and it seemed as though the housekeeping staff had completely neglected their duties. The bedsheets were stained and had a strong unpleasant odor, making it impossible to feel comfortable or relaxed during my stay.
To add insult to injury, hot water was nowhere to be found. Despite multiple attempts to contact the hotel staff, the issue remained unresolved throughout my entire stay. It is completely unacceptable for a hotel to overlook such a basic necessity, especially when guests rely on it for their daily routines and personal hygiene.
The service at [Hotel Name] was equally disappointing. The staff members seemed disinterested and unresponsive to guest requests. It was evident that there was a lack of training and professionalism among the hotel's personnel. I encountered numerous instances where my concerns were met with indifference or empty promises that were never fulfilled.
Furthermore, the hotel failed to provide the room category that I had specifically booked through the platform. This bait-and-switch tactic is deceptive and shows a complete lack of respect for their guests. I felt cheated and deceived by their false advertising, which clearly highlights a lack of integrity on their part.
The exorbitant amount of money I paid for my stay at [Hotel Name] was completely unjustified. Considering the abysmal conditions and the subpar service, it was an absolute rip-off. In fact, I was so appalled by the uncleanliness and overall state of the hotel that I made the decision to check out within a mere 15-20 minutes of arrival.
To make matters worse, I discovered cockroaches in my room, which was the last straw. The presence of such pests is not only unhygienic but also poses a serious health risk. This level of negligence and lack of pest control measures is utterly unacceptable and indicates a complete disregard for the well-being and comfort of guests.
In conclusion, my stay at [Hotel Name] was an utter disaster. The hotel's misleading appearance, coupled with the dirty room, lack of hot water, poor service, and the presence of cockroaches, made it an experience I would rather forget. I strongly advise anyone considering staying at this establishment to think twice and explore other options that prioritize cleanliness, professionalism, and guest...
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5/5 Stars - A Royal Retreat in Jaisalmer
I recently had the pleasure of staying at Hotel Golden Haveli in Jaisalmer, and I must say, it was an experience of a lifetime! The hotel's stunning architecture and beautiful gardens immediately caught my attention, and the warm hospitality of the staff made us feel like royalty.
The room we stayed in was spacious and elegantly decorated, with a breathtaking view of the fort that was simply mesmerizing. The washroom was clean and well-maintained, with all the necessary amenities.
The highlight of our stay was undoubtedly the pool and garden area, which was perfect for relaxation and unwinding after a long day of exploring the city. The staff were extremely helpful and attentive, ensuring that our every need was met.
The restaurant served delicious food with a wide range of options, and the breakfast buffet was impressive. Parking was hassle-free, and the staff were always available to assist with any queries.
What truly impressed me, however, was the staff's exceptional service and warm hospitality. From the front desk to the housekeeping team, everyone was courteous and efficient.
Overall, I would highly recommend Hotel Golden Haveli to anyone looking for a comfortable and memorable stay in Jaisalmer. Its perfect blend of traditional charm and modern amenities makes it an ideal choice for couples, families, and solo travelers alike.
Rating Breakdown:
Room: 5/5 Service: 5/5 Food: 5/5 Amenities: 5/5 Cleanliness: 5/5 Value for Money: 5/5
Best Features:
Fort view rooms Beautiful pool and garden Exceptional staff service Delicious food Convenient parking
Recommendation:
If you're planning a trip to Jaisalmer, I would highly recommend Hotel Golden Haveli. Book a room with a fort view, and enjoy the stunning architecture, delicious food, and exceptional service. Don't forget to relax by the pool and take in the breathtaking views of...
Read moreMust say this hotel has Nice PR team which generates fake positive reviews as soon as someone puts real Negative reviews : ) ..
Positives : I stayed for 3 nights here.. Nice 3 star Hotel from exterior, Garden, swimming is pool available and maintained but lot of insects and honeybees around making it unsafe. Nice view from roof top. Rooms are spacious.
Negatives : They have poor maintained rooms at ground floor however well maintained at first floor and second but again too much overpriced. They will show pics of different rooms to you at time of online booking but when you land up you see something else. You will feel it like a bad deal if you got to stay at Ground floor.. old built, and not maintained at all and insects, mosquitos everywhere at such a high cost, no hygiene.. body of dead frogs, can be seen around and it took 1 complete day for them to remove even after complaining 3-4 times.. Washrooms are old constructed, very old styles taps and pots, not at all a good feel. Food is way too expensive, will not recommend at all. You will get much much better options nearby on main road. Service is pathetic and can spoil your mood and holidays..so be careful. Don't take any Camp packages from this hotel, instead prefer booking it via shops on main road, you may save 50% in pricing.. Staff behave is mix.. Some are very rude and couple of guys were good at listening and taking feedbacks.. now depends whom you find. Don't prefer taking Buffet, its not worth it, specially if you are a vegetarian, less options and full price charged. Better you order alakarte.
Personal Opinion :
There are lot of better options available on main road area in same pricing and better food deals nearby.. along with hygiene and quality service.. One should prefer those.. I will personally not...
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