River View Hotel — Hotel in Tamil Nadu

The worst experience I ever had. I had been to Vellore with my family on 10th July 2019 and booked this hotel over the phone. We reached and checked in and were allocated a double bed AC room. The room was absolutely horrible, bathroom was very old and stains could be seen on the walls. The curtain and window was broken and it was being covered. When we asked for an additional blanket they gave us a bed sheet (dirty). The person at the counter was not aware as what was being given to us, they told us that blankets are over and the person who takes care of the store has gone home, such a pathetic level of service. We went to the reception, complained and requested them to change our room but there was no availability due to rush at VIT. To our shock and surprise, we saw even a lizard in the room. The bedsheet had dirt over it. The break fast was complimentary but was cold. When we reached at the hotel restaurant for the breakfast, it was all over and they had empty containers. We requested them to bring us breakfast items available like Idli, Dosa, Bread etc. We were told that Bread was over. Can you ever imagine that you go for a breakfast and you are told that Bread was over? On top of that, when we spoke to hotel people they looked as if they did not care. I put a written complaint in the register and realized that some other guests have also written horrible reviews. The only silver lining for us was that we wanted a fridge in the room and they provided that to us. They have a big property, old one and not maintained at all. I would never ever recommend this Hotel to anyone. Please don't go there unless you really have some emergency and can not go...

I used to visit Hotel River View regularly before Five years. It was an ideal place for a break between Salem and Chennai - be it for snacks and tea, dinner, etc.

I had an appointment with CMC and before leaving Vellore decided to have lunch with my family at River View.

There was no power and hence AC was not working. It took them a while to find a fan. I ordered south Indian thali and my daughter veg fried rice and my wife, curd rice.

The positive first: the food was tasty as before. We did enjoy the lunch.

We loved the exotic collection of parrots, persume to be from Australia.

And the quiet turkeys.

The cigarette Shop from where I used to buy bubble gum (to ward off sleep) was still there.

Negative I started with what was given in the thali. I asked the waitress, 'before you used to serve ghee and podi, have you stopped it now?'

We still do, she replied and came with near empty container and rushed off to fill it. What if I had not asked. Many New diners may not know.

My wife ordered chocolate milk shake with ice cream and me and my daughter ordered fresh lime with soda.

The Chocolate milk shake arrived with out ice cream. Lost in the communication? We all felt saccharin like after taste in the juices.

The lawn area was stagnating some unclean water emanating a stench.

Hope they pull back to...

Could do a lot better. I'm not sure how to rate this hotel because this hotel does not advertise an official star rating. Apparently this was the first star hotel in the region!. Sadly this hotel has been outdone by other hotels nearby ( GRT regency is only a stone throw away). We stayed in a premier room. There was nothing premier about the room. Pretty basic. Could do with a lick of paint. Aircon in the room was more like an air cooler than an air conditioner. The toilet and bathroom were dated. Nothing was complimentary in the room/toilet. We had to ask for complimentary soap and extra towel. The WiFi was hit and miss (more miss than hit). The bed was of adequate standard. I had south Indian meals in one of the restaurants downstairs. It was of average quality. Car parking was adequate and the hotel is easy to find and access. Staff were friendly. Overall as I first said before this place could do with a face-lift. However it needs to be said that cost of a premier room here is half the price of a superior room in...