Perfectstayz Hills — Hotel in Uttarakhand

The hotel staff were rude and disinterested .

Rishikesh was crowded and gmaps took us to a place little away from the hotel. When we called for landmark they sent the location again ! Instead of giving us the direction from the 100 MTRS location .

Check in time 1 pm We ,three women arrived at 3.15pm and the rooms weren't ready. They showed us another room which was already occupied and a man was sitting on the bed...clueless of whats happening. They weren't in any hurry to clean the room .The room they showed us had dirty linen and toiletries strewn around front he previous occupancy .upon calling the booking person, Ms,Richa gave an explaination that any hotel takes 15 min to clean

Checkin time was 1 pm and at 3.15 pm,I guess their 15 min was not up !!

She calls back and instead of sorting out cancellation asks why we said that she did not give proper location. !! After a long journey phone batteries dying and a delayed lunch ...I had to respond to an ' emotional question's by Ms.Richa

Upon insisting she connected to her manager and she just heard it all and said she would get back on this . Again no response . On texting Ms. Richa she said manager said she will not refund the money.

We had paid INR 1000 as advance They had the room ready at 4 pm . And expected us to come back and check-in For a lapse from their end ...they refused to refund the money and it was such a harrowing experience dealing with the front desk and the booking office.

They quoted their policy if no refund..Looks like they also have a policy of taking 3 hrs for cleaning a room and providing it 3 hrs later than their check in time( of 1 pm as per THEIR POLICY) I hope if any hoteliers association is reading this , they would address this issue as what is the POLICY of such establishments .

If no refund is by POLICY. I would request this hotel to compensate the mental stress and unrest they caused to us . After they have enjoyed a meal with the 1000 rupees that...

My experience at Perfectstayz in Rishikesh was absolutely wonderful from start to finish! The property lives up to its name—everything was truly perfect. The rooms were impeccably clean, spacious, and thoughtfully designed, with all the comforts you’d hope for after a day of exploring the serene beauty of Rishikesh.

The location is ideal, offering a peaceful atmosphere while still being close to major attractions, yoga centers, and the Ganga. Waking up to the sound of birds and the refreshing mountain air was such a treat.

What really made my stay exceptional was the hospitality. The staff went above and beyond to make me feel welcome, offering helpful local tips and always greeting me with a smile. Their attention to detail and genuine warmth made me feel like a valued guest, not just a visitor.

If you’re looking for a place that combines comfort, convenience, and a touch of home in the heart of Rishikesh, Perfectstayz is the place to be. I can’t...

I recently had the pleasure of staying at PerfectStayz Hills in Rishikesh, and I must say, it exceeded my expectations in every way. The property is beautifully nestled in the hills, offering breathtaking views of the surrounding landscape.

Highlights:

Immaculately clean rooms with modern amenities Friendly and courteous staff Delicious homemade food Serene atmosphere, perfect for relaxation Convenient location, close to major attractions

Room Quality:_

Spacious and well-maintained rooms Comfortable bedding and linen Clean bathrooms with hot water

Service:_

Prompt and helpful staff Excellent room service Tour and activity assistance

Food:_

Homemade meals with varied options Fresh and hygienic food

Ambiance:-

Peaceful surroundings Stunning hill views Cozy common areas

Recommendation:-

PerfectStayz Hills is an ideal choice for those seeking a relaxing getaway in Rishikesh. Highly...