The reception guy who told hie name Sagar is very rude. He took our booking and informed charged price of extra mattress for the family suit and informed that if we dont use the same will be refunded. This guy named Sagar at reception during checkout had not refunded any single penny he charged for extra mattress.
After this he is not even aware of the communications being made with the owner and argued with me and asking me to tell the name to whom you have talked to. He himself is not asking other staff but asking me to tell him the name of the staff. After lots of argument he himself called and confirm the same.
Breakfast timing is mentioned from 8 am but during our three days stay Breakfast was not even ready till 9 am. And this reception guy Sagar was arguing that who do Breakfast at 7 am or 8 am.
We were having overall a good experience during our stay but this reception guy had ruined our experience by arguing unnecessary, being unprofessional, not refunded our extra mattress charges and being manipulative.
Thats the reason I am not recommending this hotel to any one. After this review, definitely a reply from property owner will come surely but no solution/conclusion will be made.
Attaching the photo of reception guy named Sagar who ruined and looted our money of Rs 2400 (800×3).
Highly negative experience at this hotel. Will never go again and never recommend to any one one. There are already many negative reviews present in the review section of other people. Despite of this the hotel owner is not taking any action for any...
Read moreWe recently had our destination wedding at Hotel Aqua Vibes, Rishikesh, and it was nothing short of magical! The entire experience was seamless, from the breathtaking views to the impeccable arrangements.
The Haldi Mandi function was beautifully organized, adding a vibrant and festive touch to our celebrations. The food was absolutely delicious, with every dish exceeding our expectations.
A huge shoutout to the entire staff—each and every member was extremely cooperative, ensuring that our guests were comfortable and that every little detail was taken care of. They truly made our wedding a memorable and heartwarming experience.
A special mention to Mr. Vikas Gupta, the owner of the property, who went above and beyond to support us with everything we needed. His dedication and hospitality made our dream wedding come true.
The Food Was Also Very Delicious
Thank you, Hotel Aqua Vibes, for making our special day so perfect! Highly recommended for anyone looking for a stunning destination wedding venue in...
Read moreVery Bad Experience – Avoid Aqua Vibes
I recently stayed at Aqua Vibes in Rishikesh, lured by the misleadingly positive reviews on Google. My experience was an utter nightmare. Despite paying an outrageously high room rent, my room was unavailable upon arrival, and I had to wait until 2:30 PM to finally get a room.
The room I was given was in an appallingly filthy condition. The customer service was terrible, and the reception staff was rude. After initially refusing my request to change rooms, they finally agreed after a lot of arguing. However, each new room was worse than the last—reeking of foul odors, and infested with cockroaches and insects. There was no intercom, and the TV didn't work.
On top of all this, there were unnecessary hidden charges that made me feel blatantly cheated. I strongly advise anyone considering this hotel to think twice. My experience was completely contrary to the positive reviews I read online, and I wouldn't want anyone else to endure what I did. Avoid Aqua Vibes...
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