Hello Guests, I'm not the guy who writes review, This is my first time writing about my experience with Emirates Residency, Chennai to warn customers like me who books hotel based on the reviews. I read the reviews before my booking and reviews was good until I landed and learned reviews are not fair enough to judge. Learned my lesson.
The rooms doesn't have windows and so does the ventilation. The reason for no windows is that there is school almost touching this building and so lot of noise and you feel you are in middle of a class room. Since no ventilation AND Air-conditioned, The entire rooms stinks and restrooms air circulates with in and make your stay horrible. Beds and linens had accumulated stains and dirt from previous stay.
Need to talk about the Staff for sure. Mean and Rude. Especially the one in Buffet area. I have a habit of having coffee before my breakfast. This guy observes and warns that only one coffee is allowed for breakfast, putting an angry face. But still they call it as Buffet right ? Was phished off with this attitude. Was travelling form US been to so many countries and places this kind of silly instructions made me very very uncomfortable. I almost picked up a fight.
The only good thing about this place, It is very close to Koyembedu terminal. There are lot better hotels in this price line and even much better Star hotels a for 500-1000 Rs more around this place. Don't stay and get your feelings humiliated here. It's not worth staying here even you get a free stay on any offer.
I'm never turning back to this place ever in my life again. And would advice my Friends and family do so.
Hope the Hotel management reads my review and improves Customer service and learns how to handle and earn Customers for their own benefit.
Thanks for your time...
Read morePlz friends dont go to this hotel i never had a bad experience like this before.0* star for hotel because of the front office guy who works in the morning shift .i stayed here for only one day because of him,He ruined our trip.i booked this hotel through makemytrip i went there to check inn @9.30am the front office guy asked1600rs from me i asked him why he said because you booked room from MMT you need to checkinn by 12.00pm only. if you check inn before that you need to pay the full amount.i travelled across all over the states in india,gulf,africa and europe i never heard anything like this.i know its a early check-in, i know how the other hotels will handle this situation far better than this which will be favor of the guest.Finally he looted 800rs from me and he allowed me to checkinn @10.50am.He is too arrogant he is yelling like hell he dont know what is the basic ettiquttes he dont know how to treat their guest.he keep on yelling @ his own staffs in front us to make a showoff this guy need some serious training he thinks that he owns this property and i went there to stay for free.He is like 😬why he came to stay here like that. i know how the other hotel front office people will handle with a fake smile we dont want anything like that here but he make us feeling uncomfartable with wry 😠face there is know good gesture one of the worst frontoffice person i have ever seen. Mr.GM or HR or F&B if you read this comment i dont want any reply from your side beside that tell him or train him how to behave to a guest thats enough anyway rooms are spascious, & airy with comfart beds location is easily accessible very near to CMBT but this frontoffice ruining...
Read moreEmirates Residency in Koyambedu, Chennai is a fantastic hotel that exceeded all of my expectations. From the moment I stepped through the door, I was greeted by friendly and welcoming staff who went above and beyond to ensure that my stay was comfortable and enjoyable.
The rooms were clean, spacious, and beautifully decorated, providing a cozy and welcoming environment to relax after a long day of exploring the city. The bed was comfortable, and the linens were of high quality, making for a great night's sleep.
The hotel's facilities were also excellent, with a well-equipped gym and a rooftop swimming pool that provided stunning views of the city. The hotel's restaurant served delicious food, and the breakfast buffet had a wide range of options to choose from.
What I appreciated most about Emirates Residency was the attention to detail that the staff provided. They were always available to assist with any questions or concerns, and their service was consistently top-notch. Whether it was arranging transportation, recommending local attractions, or providing extra amenities, the staff went above and beyond to ensure that my stay was memorable.
Overall, I highly recommend Emirates Residency to anyone looking for a comfortable, convenient, and welcoming hotel in Koyambedu, Chennai. The hotel's attention to detail, excellent facilities, and friendly staff make it a fantastic choice for both business and...
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