RedDoorz Plus @ Sunrise Hotel Sanur — Hotel in Denpasar Selatan

I don’t know how this place has more than a 1 star rating. We didn’t choose to stay here; the place we booked was full so we were put here instead as they were both RedDoorz partners. We had seen that it used to be an OYO so didn’t have high hopes to start with to be honest. The main reception area was dimly lit and grubby, definitely needs some maintenance. We took the lift up to our floor (floor 2 but it’s actually floor 3 in the lift because there is no ground floor button, it’s unnecessarily confusing) and it looked promising; freshly painted, new modern looking doors. Taking the room at face value, it was fine. Small and very basic but fine. We were provided with tea and coffee but no kettle; not sure if this was available somewhere else in the hotel. On closer inspection it was not good. The mat for outside the bathroom was supposed to be white but it was black as if people had been wiping their shoes on it. The bedding was covered in stains; what looked like food, drink and blood stains all over the bed and the pillows. We had no choice but to stay here one night so slept on top of the duvet in outside clothes with spare T-shirts covering the pillows. There was 100s of ants crawling up the door frame, inside and outside the room and all over the area near the lift. We spent as much time as possible out of the room because it made us feel unclean. The staff are quite young and didn’t seem too interested in anything but to be honest when you’re young, a job is just a job so can’t be mad at that. The place is a 9 minute walk to the beach and the beach bars and restaurants which was convenient but other than that I would absolutely not recommend this place. We’re not snobs when it comes to hotels; basic is fine for what we need (we’re currently travelling on a budget) but in all honesty, you couldn’t pay me to...

I stayed at RedDoorz in Sanur for one night after arriving from Gili, needing a place near the shuttle bus stop. The location was convenient, just a minute walk from where I was dropped off near Pizza Hut, and it’s also close to McDonald’s, Chatime, and about a 10-minute walk to the beach and Icon Bali Mall. However, the experience was disappointing. Upon arrival, they asked for an additional 100k insurance deposit, which they said would be returned the next day—something I’ve never encountered before for such a short stay.

The room itself was in poor condition. It had a bad smell, the lighting was dim, and the place felt very old and unmaintained. The bathroom was especially unpleasant, with flies and mosquitoes everywhere. To make things worse, the toilet wasn’t clean, and the electricity socket in the room didn’t work. The TV had no signal, so it was basically useless.

Overall, despite the good location, the poor conditions of the room, the bad smell, and the lack of cleanliness made my stay uncomfortable. I would not recommend this hotel unless you’re...

I have stayed in dozens of places in Bali and this is the Worst i have stayed in. Its very old run down. Dirty, Mouldy, a lot of noisy from traffic, Rude and inconsiderate staff, Blood stained ripped sheets. I got stuck in the elevator 20 minutes staff didn't care is must happen all time. Booked 3 nights left after the first night. Endless messages to RedDoorz trying to get a refund to no avail. Agoda tried to help but because I paid at the hotel they could not refund me even though they agreed I deserved one. So a tip is do not pay at the property always pay through Agoda. The bottom line is you can find better. Its the first and last RedDoorz property I will stay at. Like Abian Srama Hotel and Spa almost next door is quiet excellent staff and...