Manager is only concerned about your money. Constantly trying to get us to rent a bike or snorkel equipment or hire him to drive us to ubud. We took him up on renting a scooter and it was the worst bike I've ridden throughout my 4 months of traveling in SE Asia. We needed it for a visit to one of the temples at sunrise. The minute I got on the bike and tested the brakes I knew there was something wrong but didn't think it would be serious. The back brake was completely worn so I relied a lot on the front brake. The brake pads were completely eroded and it was metal on metal while braking. Unfortunately the cable broke when we were descending on a steep hill. I was screaming and have never been so scared in all my life. My partner and I dug our shoes into the road so much so that the soles of our shoes completely wore off along with our socks! We ended up stopping the bike before we drove it off a cliff. I was crying and shaking. We had to walk 2 hrs to get back to the hotel with holes in our shoes. When we arrived back we let the manager know we were upset he lent us such a terrible bike. He knew it was a hunk of junk but didn't care. We told him we had to leave the bike on the mountain because it didn't have brakes. He was furious with us. All he cared about was his bike and his money. He was screaming at us to get his bike. No apologies, no refunds, nothing. He said it was my fault for the bike breaking. Ive been riding motorbikes for the last 12 years, I know what im doing. We were so shocked by his reaction and disgusted that he couldn't care less that his scooter nearly killed us that we instantly left the hotel. The man is evil. There are such lovely people in Ames, and this place will not give you the experience of meeting them. If the manager's morals don't concern you, the rooms are big but dirty. The bathroom especially is bad. The air con never cooled our room and breakfast in the morning was minimal and...
Read moreStaying at this hotel nearly cost us our lives. Don’t do it. Whilst staying at the hotel we rented a scooter from the brother of the family who own/runs it. As soon as we started the scooter we knew there was something wrong. We should have trusted our gut instincts instead we placed our trust in a man who has no morals whatsoever. Both brakes failed when going down a steep local mountain and we were in free fall heading towards a cliff. I had to slam both my feet down on the concrete to slow the scooter and save our lives. My shoes, socks and feet were completely destroyed as a result. After parking up the brake-less bike we then had to descend the mountain in blazing heat (with no shoes) for 2 hours until we got back to the hotel. When we told the brother what happened and that we nearly died (we would have if the brakes had failed on a turn 5 seconds earlier) he just shouted at us demanding to know where his bike was and was outraged that we left it on the mountain. I was in utter disbelief. Not only was this man a horrible professional - he was a disgusting human being with no regard for anyone except himself. After screaming at us he stormed off to find his bike. Meanwhile his sister (who also works at the hotel) was just smirking the whole time and told us to sit down and calm down. When the brother reappeared he was all smiles again (because he had found his beloved bike in one piece exactly where we told him we left it). He then had the audacity to tell us there was no problem with the brakes and that we had imagined it because we don’t know how to ride Amed roads like the locals. Such a liar. We left the hotel immediately. We had no where to stay, no scooter and no shoes. But we were thankful we still had our lives. Do...
Read moreMy Girlfriend and I booked this hotel from padang bay through agoda.com.||Agoda sent us the confirmation after we paid and everything was fine we thought.||||when we arrived the manager was not there. we had to wait for like one hour because the young women working there werent able to tell us what the problem is.||||then i was give a phone and the manager told me that the hotel is booked out, but he arranged an "upgrade" to the hotel next door.||They have the same Service (Wifi, AC, TV, Breakfast, Pool, Hot Water etc..) he told us.||when we arrived there the hotel looked quite okayish.||but after seeing our room we were blasted.||everything was dirty, no wifi, no working ac, no tv....||but we just stayed because we were exhausted from the trip and we wanted to head to the beach..||||before we left i stopped by the original hotel and tried to talk the manager.||he wasnt there again so i had to call him.||i reported him that what he has arranged for us was not acceptable.||he said he would take care of it but he wont be around before the evening...||anyways.||when i rented a scooter for one day they could have given us a good rate or maybe even a free voucher but they didnt.||also the breakfast we had to pay extra.||||all in all the worst stay in bali and we stayed at way...
Read more