Dream of Aventus Hotel Kuta — Hotel in Kuta

Taking the time to write a review as they deserve it for their outstanding 10/10 service!

A comfortable great 7 days stay with Dream of Aventus Hotel Kuta! Thank you for the exceptional experience on our first trip to Bali! Hotel lobby is definitely stunning with classy marble ornaments making it look luxury!

A noteworthy detail:

(Room Cleanliness) • Room was comfortable, well-maintained, service & cleanliness was immaculate! Furniture and design is modern & exquisite overseeing the busy road of Kuta. Swimming pool was spacious and clean. We had it all to ourselves, so fun! It was a perfect stay for us, our little one enjoyed herself here, as much as we do!

(Strategic location) • Location was convenient and strategic considering its about 10mins from the international Airport. Ideal to catch your morning flight! Relatively good, its walking distance to Alphamart & easy to find Halal foods nearby, as well. It was a bliss to book Grabcar around there too.

(Restaurant Staff & Breakfast) • Hotel breakfast was delicious! Restaurant staffs too were friendly always welcome us with a smile and greeting. Thank you!

• Dian from the restaurant team, deserves a compliment for her beautiful & friendly personality. Her excellent customer service communication & instant genuine connection & conversations she created with the guests, it was amazing just like having a convo with a friend! She's a gem to the hotel. Thank you Dian!

(Front Office Team) •The frontoffice attended to us during our night check in, she was fast and efficient. Didnt get her name but she was polite and friendly too! An excellent first impression as we stepped into the breathtaking hotel lobby! On our last day, we requested for a late check out @ 1pm. Naomi was nice, she assisted us on this. Im overall impressed with the staffs here, such a great team!

(Bell Boy Team) • Yusuf were friendly and polite. He welcome us with a smile and he assisted us with our luggage during arrival. Thank you!

• Bell boy Joni too helped us with our luggage into the vehicle on our check out day, upon leaving to catch a flight. So kind & thoughtful of him to even offered us 2 mineral drinks before we leave. Thank you very much! It was a remarkable stay indeed from day 1 of our stay.

(Hotel Spa) •Minerva Spa Frontdesk was friendly and polite. They served us welcome drinks! Spa was a comfy! It was cozy and modernly designed with wooden elements & its top-notch clean! So reasonably priced & convenient to have the In-House Spa located at the 2nd floor.

• Enjoyed my 2 days spa and rejuvenating sessions with Therapist name - Suandewi. She was gentle throughout the session & soft spoken. She's an experienced masseuse & passionate in what she do. She have magic hands & felt so recharged after! She will ask if the massage strength is good enough.

(Kids Club) • This is a bonus for us considering we travel with a kid! Harry is amazing she take great care of our little one whenever we send her down to the Dreamy Kids Club. It's located near Marble Restaurant where you had your breakfast, just head down the stairs. My girl had so much fun there & she daily requested to go over to play with Harry! She was nice & gentle in taking care of kids, very trustworthy!

Our stay here encapsulates the best moments & experience we had in Bali! Thank you Dream of Aventus & Team for the memorable stay!

Nursha...

The Dream Aventus Hotel is a fairly new hotel located in the back parts of Kuta.

The hotel is modern clean and pleasantly designed, however it's located away from the Main area and attractions and there's a couple of convenience stores nearby but nothing else close by.

The check-in process is slow and there's a language barrier with staff and check in staff that struggle to understand basic English  and they should have a much better grasp of the English language.

The rooms are modern well lit and pleasantly designed with a bar fridge, tea and coffee making facilities, a space for luggage, a safe, a desk and chair, blackout curtains, and a small LCD TV which appears out of date and doesn't have access to things like YouTube Netflix etc.

The bathrooms are small and they supply dental kits, cotton buds and shower caps, and bathrobes.

The shower has a handheld rose and the water pressure is average at best.

The beds are ok but the pillows are horrible, firm and uncomfortable. Surprisingly for a new hotel there's a lack of international power sockets.

The swimming pool is a rather odd design in the Center of the building with the roof covered in, so from the walkways to your room you can see the pool but not from.any of the rooms. The pool doesn't get any sunlight and no one seems to use it. It's very odd designing a nee hotel with a pool in a tropical place with no sunlight so you cannot sit by the pool and get a tan.

I didn't try the in room dining or the restaurant because the food here was quite expensive. You can do far better out and about in town with food for better value for money.

At the far end of the building on the second level they have what they oddly call a 'Sky Bar.' It's a strange name to call a bar when you can't see the sky, it's not on the rooftop and has no view, and it's hot and stuffy with no air conditioning or fans, so there's no air circulation and again due to the poor design no one seems to use it.

The Wi-Fi is very poor and drops out regularly and soundproofing is an issue because there is none.

You can hear every little noise from footsteps even slippers on the walkway outside your room. Why someone would build a modern Hotel without any sound proofing as beyond my wildest imagination.

There's a small gym which is modern and air conditioned.

They have a very strange policy saying you're not allowed to bring any of your own food or drinks into the hotel or they'll charge you corkage. This is a very poor customer unfriendly policy and I'm sure this would detract from people wanting to stay here. If you want to get into the main part of Kuta you can walk it's about 2 or 3 kilometers or you can get a taxi.

Price wise if you can get it at one of the more discounted rates at around 65 to 75 AUD it's reasonable value for money, at the higher end of what they're charging over 100 AUD per night it's simply not worth it.

The location could be better but it's okay for two or three nights stay and I would have no problem recommending it for a short stay but there are a number of improvements that could be made and there's definitely better hotels...

Hotel with wow factor!!! Staff absolutely outstanding!!! Especially DIAN PRABAYANTI they are genuine, professional, attentive, well spoken and how staff go out of their way to always attend to your every need and wonderful communication skills and so hard working!! SHElFIE thank you to you and your lovely warm greeting every day and always checking if everything is ok. Rooms always have clean quality bottle water daily. Food and room service heavenly and Fresh Compliments to the chef!! Bathrooms extreamly clean, always fresh towels and always hot water!! Bedding and pillows Quality bedding big and comfy slept like a queen!! Exceeds safety with new working safes and the feeling of being safe 💯!! Pools big crispy clean not to deep wonderful for swimming laps and so safe for kids!! Mosquitoes??? Not 1 this hotel does fumergation treatments so no dengi!! Getting a bluebird?? Staff get the taxi quicker than the busy streets!! Restaurant Marbel 8 makes the best fresh food and the professional trained chefs with the cleanest kitchen you must experienced the food!! Need any help with children??? Awesome kids club! Great elegant night bar, good working new clean gym!! This hotel is an experience. I traveled on my own with 2 young daughters and the staff went above and beyond to always offer assistance and make the holiday so special they even put a birthday cake and song to my daughter and gave her such a lovely morning BIG thank you RIVAVI and staff and I won’t give away to much about this hotel I still want to keep it as my secret Bali hotel cause it’s not crowded!! Wait for the surprise view when you pull the blockout curtains back? Wow!! Aircon? Perfect working and cold no leaks! Smell? Like roses no smells in room except when chef is cooking at 4 am his heavenly cakes and tasty dishes lightly wafting up the hallway you can’t wait to get to breakfast!! No Bali belly and we showered in nice showers daily!! This hotel may be beautiful with its Italian layered marbel walls but it’s the STAFF the staff are an asset to keeping this hotel wonderful DIAN PRABAYANTI thank your outstanding!!!! And thank you SHELPHIE you run a great team and RIVAVIE thank you. This hotel is just a dream you can’t fault it when there is nothing to fault. I will be back again and I won’t be staying anywhere else only Dream of ADVENTUS my favourite hotel in Bali but you must experience it for yourself a review doesn’t show how good this hotel is. The chef too runs a wonderful kitchen Great dishes and so tasty and healthy and fresh thr kids loved your cake bar too! Also this hotel has 24/7 security cameras that work and personnel to always help. We can’t wait to come back !! Great reception wi fi and great Netflix and cab tv. Not to crowded or to busy and great for any type of...