Kresna By The Sea — Hotel in Kuta

It’s taken me quite a while to right this review so my stay dates aren’t accurate but there isn’t an option outside of what’s offered on the feedback site.|Having said that we first stayed at the Kresna when it was only in the rice fields and the beach side suites were under construction. The following year we came back and stayed at the new Villas near the beach. This became our pattern on a yearly basis. I think we stayed 4-5 times on subsequent years and always for 14-21 days, so I would say that we were very familiar the property and staff. We had always valued the location of this place as it’s incredibly convenient and has great access to both shopping, beach and a reasonable walk to the restaurant strip so it ticks all the boxes. We also found it reasonably quiet and pleasant if not starting to become a tad tired and not well|maintained with the passage of years and the Bali climate.|On our last stay however, we booked the beach side villa for three weeks in April. The day after we arrived was a religious day in Bali and we weren’t allow to leave the grounds which was fine. The third day we had a phone call from the Gold Coast hospital and had to return immediately to Australia because of a family emergency. Basically we had to be on a plane within hours. When I went to reception what upset me the most was the complete lack of empathy at our situation. When I explained what was happening the first response was that they could not refund our 21 day stay. I mean really? That was the last thing that I was thinking of at the time and just needed some assistance in getting organised. In hindsight and given the fact that we had stayed there so often and they knew us I was pissed that the money was the first thing that crossed their minds. Of course I would have appreciated a partial refund, obviously it would take a little while to rebook our room but I can guarantee it didn’t stay vacant for three weeks. There wasn’t even an offer for a taxi ride to the airport. It was at that point that I came to terms with the fact that behind the smiles we’re really just a meal ticket. Consequently we’ve never stayed there again and it really left a bitter taste...

First, you need to be aware there is a sister hotel. The webpage seems to combine both hotels. This review is for the hotel closest to the beach. ||||My husband and I stayed her for 7 days at the end of January. The hotel is in a great location, the staff is amazing, the food was good, and the grounds are beautiful.||||Traffic on the island is abysmal, I believe it took us 30 min to get to the hotel from the airpot, which I don't think is bad, considering the traffic. The hotel is on a quiet side street, about 200 meters from the beach. The walk into Seminyak was easy, about 10 min to get to one of two main drags. Our longest walk was about 30 min., and that took us to the other side of Seminyak.||||The grounds are well kept. The hotel is centered around a cute pool. The outdoor reception and restaurant are at one end of the pool. All but one of the rooms go along the left side of the pool, some on the ground floor and others one flight up.||||Our first room was a dud. The bedroom had water damage going around the base of the walls and going about a foot up the wall. They had a dehumidifier in the room, but the damage was done. Our first night the AC in the room went out. Reception handled the problem wonderfully and moved us to a room upstairs. The next day we saw maintenance working on the room, so that is good. The rooms are big. There is a nice size living room, a huge bathroom, and a nice size bedroom. The balcony had a nice view of the pool. My only complaints and they are small, is the towels and sheets were a bit gray. But, having lived in India, Qatar, and now Vietnam I am used to whites not being white. They are clean, they are just not white. The other issue and again it is small, is there was no screen on the bathroom faucet and they could have cleaned under the faucet and along the bathroom window a bit better. They weren't dirty per-say, they just needed a little love. ||||The food was good. We opted to have breakfast included. It was a bit funny, because you could only chose 1 item from each section on the menu, However the food was good. We even had dinner there a few times and...

We stayed at Kresna By The Sea, located next door to Chill Hotel and tucked in behind the beach accessed by a walking little walking path (runs alongside the beachfront Villa Noku). We love this location as it's handy to head up to Eat Street in Seminyak or walk along the (new) beachfront walk which takes you all the way to Kuta. We booked the Penthouse room and it was super comfortable (great bed and pillows) and a nice verandah on the top level overlooking the pool. There is a small kitchen/living area but the furniture isn't really comfy and the space not so inviting but with a little bit of adjustment it could be improved and then I think the space used more. It has a wooden door onto another area on the top level with a view over the temple to the ocean. The room was nice and cool as the air con was efficient and quiet. The bathroom was large and had everything but did have a bit of an odour. The shower is huge but you do have to step into a big spa like tub to use so wouldn't be great of anyone older or with any mobility issues (and I noticed it can get slippery). The staff are just lovely and most helpful. The WhatsApp messaging with info was also really easy and efficient. The little cafe alongside the very pretty pool area is called Sols Deli. They have the best coffee we found in Bali (and had just come from Italy and they beat the Italian coffee too!). We loved staying here and will definitely return again. We use a scooter and found it really easy to get around, but if you are walking it is in a quieter area with less lighting at night but very safe. Thanks to the team and especially Anggu for making us feel so...