Hotel Chiaia di Luna — Hotel in Ponza

I had a good stay, the hotel undoubtedly enjoys THE most stellar of views, in particular over its namesake, the gorgeous Chiaia di Luna - a striking, crescent shaped beach, framed by mighty, white tuff cliffs. Some rooms enjoy this view, others don’t, but the restaurant and bar are both perfectly positioned to max out on this glorious backdrop. The hotel is located on a hill, a pleasant 10 minute stroll from the port, or, you can take the complimentary shuttle, which buzzes to and fro constantly (fab driver). The Reception team were helpful and efficient, with decent English spoken, and pre-stay emails responded to promptly. Staff working in the bars and restaurant were excellent - the latter providing an upscale, polished dining experience with tip top service and an elegant ambience - though food was good rather than great on my one visit. Breakfast was pleasant enough, a hot and cold buffet with serve yourself coffee machine and cheap fruit juice. It wasn't a shock, as I'd read quite a few Tripadvisor reviews, (and to be fair, the website photos don't try to dress it up particularly either), but the hotel is more 3 star than 4 in terms of quality. It is tired, dated, and unkempt in places. My partial sea view terrace room was ok, reasonably spacious, with a nod to the nautical in its blue & white styling, the furnishings simple and modest. The shower cubicle was similar to those found in 1990's student digs, the terrace loungers naff and knackered. The shower had ingrained water marks on the glass (though it did have plenty of power), and the drinking glass at the bathroom basin was stained with old toothpaste. The bed and bedding couldn't be described as luxurious, and the wardrobe door fell off when I opened an adjacent drawer. Wifi only worked in the bathroom (though again, to be fair, the website does make the wifi situation clear, and it did work well in communal areas). The nightly rate for my terrace room was a whopping €370/€360 including breakfast, though I note it is considerably less outside of high season. That's a lot of money for this standard of accommodation (and when that wardrobe door fell off for the 3rd time, I did feel slightly fleeced!) But... as we all know, price inflation is common practice in the summer hols, the season is short, and hotel rooms limited. My biggest bug bear with the hotel however, was the relentless, throbbing music which emanated from the adjacent club. Night in, night out. The banging tunes pounded from 7pm to 12pm without let up. I believe the club belongs to the hotel - it is described on the website as 'Terraces of Chaia di Luna' and I just assumed it to be another area where hotel guests could enjoy an evening drink and light bite. But confusingly, reception don't offer to make a booking there for you, they just give you a phone number to call yourself, as if it's a separate entity. The clubs' staff, armed with their self important guest-list clipboards, were surly and dismissive, and I had no desire to return after the first go. If you want to avoid the worst of the disco noise, opt for a standard room, as these are further away from the boom boom coal face - though it’s worth bearing in mind that the club is only a nightly occurrence in the main season. |Over the course of my stay, I veered between a disgruntled 2 star Tripadvisor score, to 3 at a push. There is certainly plenty to mark Chiaia di Luna down for. But all the good things considered - the spectacular setting, the charming staff, the handy location, the laid back ambiance - it’s an affectionate and forgiving...

really disapointed from this hotel. we had 5 nights there. the view is amazing, but even without beeing guest in the hotel, you can enjoy the view on a platform

1 star is for the cleaning people & driver: the hotel inside and outside was cleaned, the driver at time and friendly (good service) 1 star for the good breakfast. you find everything you would like to have BUT! the room we had smelled bad, like humidity & moldy. thinking maybe if we just open windows, will be better, but no after 2 days it was not gone ... then, painting fall of from the top of the wall in the night. we made the receptionists notify this. we had first the proposition they would paint again & clean. and then what? be in paint smell?. after we decided or to ask for a room we payed for or we would have left. finally we could change in a room without bad smell. fourniture was in both rooms old & used. all in all its not value the price /night

the service people in the restaurant seem not trained for this. and would need be formed and not be bluffed by the collegues in front of all guests by bad comments on their work. the food in the restaurant was ok. but also here we found much better in the island.

the lounge bar next to the hotel is really loud! sitting in the restaurant from the hotel 1 evening, we heared 3 different music. Restaurant, Lounge bar & view platform. why!? too much and not relaxing. you can even not relax on the rooms terrace and listen for the sea sound. all time somewhere music! the guests from the lounge bar have been really loud and unappetizing when sittimg eat in the restaurant and the drunken people go pee in the trees of the hotels just in the view of the restaurants guests.

we did not felt welcomed. the hotel staff dont great the guests by passing. it seems to be a big problem of intern comunication and structure of how to behave to give a good image for the hotel. what should be even a minimum! the staff seem to give their best but as guest you feel that something is wrong...

we are not people to speak all bad but with a certain price, there should be much more service! some tipps: welcome drinks for arriving guests 1 bottle of water for every guests /day even not all included. good management and training for the service in restaurant.

its not all about money. but in makimg customers happy by the minimum of what he pay for and even surprise by small extras. good luck, we will not...

Best views of Ponza and the most beautiful wedding venue! My Husband and I got married at Chiaia di Luna in June and quite literally had the week of our lives. The team were beyond welcoming to us and our guests and we would highly recommend having your wedding or event at the Hotel. All our guests loved Ponza and were very comfortable at Chiaia di Luna. Everyone was obsessed with the breathtaking view from the Hotel terrace (where we hosted the wedding) and across the entire week loved the hotel, the pool, the terrace, the bar and the service. The food and drinks were excellent and we all had the most amazing time.

As a hotel - it's the best accomodation on the island by far and a great spot to enjoy the beautiful island of Ponza. The staff are so helpful and friendly and the facilities are excellent.

As an event space - The terrace has the most unique and breathtaking views we've ever seen and we would highly recommend hosting your next event there. It was so special to bring all our guests to this unique, special part of the world and the hotel were absolutely amazing to deal with. Nothing was ever too much and they were so committed to ensuring we got exactly what we wanted and that our day ran perfectly.

Highly...