Outdated furniture (1960s probably) with a horribly unclean stove in the room. Damp and cold room no 15 was horrible. The windows have old wodden sills that didnt close properly at the top due to warping and old age. No double glazed windows so expect the same temperature as the outside in case of a cold spring rain. Also you can hear everything outside (dont forget Rome uses many noisy scooters). The heating worked partially i say that due to the small size of the radiator and the rock walls. Because of that, the temperature was uneven to say the least. The floor is cheap tiles, you cant really call the adequate as they are cold except for the small line that takes water through the pipes to the heater. The bathroom had mold, and the roofs paint was all chipped. The TV is the smallest i've seen, i think its 14 inch and the electrical wall outlet meets no safety standard. There were 3 things plugged into 1 single outlet by means of a splitter that barrely hanged on. You couldnt plug a charger on the left side of the bed as there was no room. And on the right side you had to unplug the small lamp next to the bed to plug in something. You guys from the hotel, if you are reading this. People have laptops, tablets and phones 2 free wall Schuko plugs per each side of the bed is a must, also make them accesible with a small night stand next to it. Back to the TV, i looked it up online and Italian TV providers give you a bigger one if you subscribe to them and pay 6€/month extra. You can afford it as you charged us 50€ for a room you havent invested more than 2000€ since 1980 at least. I say 2000 because the tiles in the bathroom, the lavatory and the mirror look new. For 50€/night i regret not staying somewhere else, get to work management and fix those rooms. The only good thing was the sheets and towels were clean and the maid was really nice...
Read moreWhat a fall, all that is famous, in a false booking, no breakfast no coffee machines, old hotel, no maintenance even the spoons are broken by hand, dirty stairwells, old broken rooms stinking of sewage, ruined beds, mattresses with sockets long ago had to be in the trash. No hot water, an hour and a half we cleaned the room we walked 700 meters to the supermarket to buy cleaning materials to clean as much as possible the room and the dishes the fridge and kitchen. Everything with dust, it's hard to breathe. Anyone who has asthma is life-threatening, run away and do not book a room here in any way. We're running away. The manager who does everything as in Polti's hotel series, a nice man and tries to help, absorbs complaints from everyone. The owner of the hotel does not seem to be interested in anything. Has not invested Euros in a hotel for at least 40 years. It does not interest him in anything, everything is asleep and battered by a catastrophe, should close this hotel...
Read moreWe arrived to a miserable night manager who put us in a ant infested room so I complained to Him that night and he then perked up and offered to help my wife and I with our cases and put us in a nicer room and told us we could spend our remaining nights in this room, why would he not just put us in this room from the start? ||2 days later we where woken up at 8am to hammering and drills etc in the room next room to us, they had construction going on next door to us, then after that we heard screaming and shouting ringing threwout they hotel, at this point I had had enough so I went to see which room this shouting was coming from, then to my disbelief I found it coming from the reception, the staff where shouting amongst themselves arguing. I then had to shout at them myself to tell them to stop. It was ridiculous. ||I will never ever stay here again and if you read this review, seriously consider somewhere different, it’s a dirty...
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