Hotel Holiday — Hotel in Sirmione

We recently stayed at this hotel and overall had a pleasant experience with a few drawbacks worth mentioning.

The family rooms were very clean, spacious, and recently renovated, with efficient and quiet air conditioning — a big plus during hot days. The lobby area has also been nicely refurbished, giving a fresh and welcoming first impression. The outdoor pool was quite large, well-maintained, and very clean, which made relaxing by the water a real pleasure.

One of the highlights of our stay was the fantastic service by the pool — the staff were friendly and attentive, serving delicious and reasonably priced snacks and drinks. The front desk staff were also helpful and polite for the most part, with one exception I’ll mention below.

Unfortunately, the breakfast was rather disappointing. It was very repetitive, offering the same limited vegetables (just tomatoes and cucumbers) every day. The scrambled eggs tasted like they were made from powder and were quite unappetizing, and the bread was stale every other day.

The only real issue with the service was the older, grey-haired gentleman at reception, whose attitude left a lot to be desired. He seemed disinterested in helping guests, refused a simple request to leave a room key, and even tried to prevent us from having an early breakfast, despite this being prearranged with other staff members.

Parking around the hotel was generally easy to find, except on Saturday afternoons when it was quite challenging to get a spot. Thankfully, the hotel provides an underground parking option, but part of it is used as storage and for building materials, so in reality, there are only about 10 usable spaces.

All in all, the hotel has a lot of potential thanks to its modern, clean rooms, great pool area, and mostly excellent staff — but the breakfast and certain aspects of the reception service could definitely use some...

This hotel is sort of acceptable for class trips. Room was okay, a little dirty but okay. There were hairs on the ground in the. bathroom. Some mould here and there (especially in the bathroom) comparable with the level of a youth hostel or something of that price category. Also there was no Soap or any shower gel or shampoo. Some items were broken, the AC broke after one day. Me and four of my classmates had to stay in an „Apartment“ wich had about 20 square meters. Other people of my school had to stay in an 10 square meter room with 4 people. Not acceptable for a 3 star hotel. Some room I have seen would not even deserve one star. They were in a horrible state and needed renovation very badly. So it is a gamble if you get an acceptable room or a jail cell.

Food was horrible. Way too few, not much choice and way too sweet. Also they wanted to charge us 2€/student for fruit for breakfast. In fact, schools get a separate buffet than „normal“ guests. The „normal people“ have a big buffet with everything you can imagine.

Also the staff was treating us more like prison inmates than guests. Furthermore you have to pay for every little thing. They threatened us with 40-150€ fines for completely unnecessary „offends“ like complaining or „misbehaving“ (whatever that is). The rules were translated with (I think) some translation program so they could not be understood.

Haven’t had any problems with theft.

I‘d say for a 4 night classtrip it still is acceptable, but only if you can live with the fact, that you are treated like 2nd class people. For holidays not...

Stayed here 5 days location not great nothing much around the hotel walk to bus stop which is far then take bus to old town so nothing walking distance also taxis are hard to get at weekends and not cheap so felt stuck here there is a small not so clean beach shack few mins away which was pretty crowded and really not great the hotel is basic no kettle in room nothing really breakfast is basic the nearest train station is quite far Uber cost us around 30 euros and took ages to come so time wasted the reception staff ignores when you need info they seem busy or just not bothered whenever we asked about travel etc they were negative and not helpful kept saying no taxis no buses this is far etc so we kind of found stuff out ourselves one night we were staving it was late they said nothing around later we discovered a place which was open till late so staff is unhelpful or they don’t really know we managed to find our own excursions and did stuff but this area had nothing to offer even getting taxis was a mission the rooms are ok cleaning staff are great they really do a good job and are helpful the night manager an elderly guy was kind too but the day staff tried to sell us an upgrade for a room with not much lake view which we declined the beds are very hard shower is good the pool is good and clean it’s a basic hotel ok but staff need to be more helpful disappointed...