Mavalà — Restaurant in Sirmione

Nice location , nice view ,close to our accommodation. We ask a table for 6 ....first bad reaction from waiter. Then we wait (we were in holiday so good mood, no hurry; Very late (15-25 minutes) we observed that practically we are completely avoid / ignored by staff. We ask the waiter (fat / old / cardiac probably / without any wish to come to us) , we receive just one "subito" and another 20-25 minutes of waiting . The other waiter was visible embarrassed about his colleague but ...nothing to be done. So we left after almost 1 hour not enough time to take at least the order (and was not more then 60% capacity taken) . To avoid. We move to Osteria Matta (5 minutes away).......another planet. Good food, nice people ......this is what you are looking for when you want...

First of all: we went here 2 times and everytime delicious! Burger and Pizza were great! Also drinks were really good. Service stuff looks really new to there jobs, they are polite and for sure not worth a star downgrade.

Second time we ordered a small dessert like icecream, pie and espresso. After 35min without any information or excuse for longer time needed, we stood up and wanted to pay. The boss-waiter (or owner) said polite arrividerci until we asked him to pay. Then it started rough:

“Did you have to go to work? Why do you need to leave now? You are on holiday!“ With the words “McDonalds is faster!” he left us into the night…

Never again!! Service is most important thing out there! If you don’t like your job do...

The restaurant has a beautiful view and looks really nice. The food is also good and they offer glutenfree options!

BUT ... unfortunetly we had to wait over 30 minutes for a coffee and a dessert. As we said, that we have to go now the boss of the restaurant yelled at us and was very aggressive. To make things worse he was not wearing a mask and was getting closer and closer. The staff seems to be unorganised  and doesn't communicate with the guests about the waiting time or the costumers satisfaction.

We...