Randor Hotel Fukuoka Annex — Hotel in Fukuoka

I called the night before for them to keep my baggages but upon arrival this morning, the staff refused to come down to help me with my bags. She says she can’t understand English and told me to just leave all my bags outside?!! She eventually came but was unhappy and gave me the cold shoulder! Seriously, I don’t need this kind of nonchalant and cold unwelcoming attitude! Makes me sick to my stomach! It’s disgraceful in the hospitality industry! I seriously don’t recommend this place. reply READ! WHAT WAS YOUR STAFF’S REPLY?! SICK? FED-UP?! The staff obnoxious attitude is a reflection of poor management and zero grooming! You refused to take responsibility for your staff’s inept attitude and instead nick pick on the time! That’s your only excuse for behaving badly! I have neither the time nor the inclination to go back and forth with these incompetent and irresponsible managers! Clearly, you have no blinking idea what the hospitality industry is all about. I suggest both you and your staffs go back to the drawing board of hospitality business! Till the end, you are still repugnant about your...

Extremely rude, patronising and disrespectful female Japanese staff who complained about guests all the time. She shamelessly and boldly makes her annoyance known towards her guests by sending them repeated emails! These emails were NOT friendly nor professional but extremely antagonising. Attached herewith is a screenshot of such emails depicting her being fed-up with tourists and guests like us which I have received. She gives us the cold shoulder the moment she arrives. Not a single greeting nor acknowledgment but you could literally feel her scrutiny from head to toe. She also refused to check us in on time at 3pm. Read her email attached. |I seriously don’t recommend this place anymore. There used to be very nice, modest and helpful staffs around but not anymore since being replaced by this haughty and obnoxious female staff! It’s imperative you heed my advice or suffer the consequences of receiving emails from her harassing you for hours on ends! In all, we received 26 emails from her, sometimes rebutting us, sometimes alleging about us and she would not stop till she gets...

Extremely rude, patronising and disrespectful female Japanese staff who complained about guests all the time. She shamelessly and boldly makes her annoyance known towards her guests by sending them repeated emails! These emails were NOT friendly nor professional but extremely antagonising. Attached herewith is a screenshot of such emails depicting her being fed-up with tourists and guests like us which I have received. She gives us the cold shoulder the moment she arrives. Not a single greeting nor acknowledgment but you could literally feel her scrutiny from head to toe. She also refused to check us in on time at 3pm. Read her email attached. |I seriously don’t recommend this place anymore. There used to be very nice, modest and helpful staffs around but not anymore since being replaced by this haughty and obnoxious female staff! It’s imperative you heed my advice or suffer the consequences of receiving emails from her harassing you for hours on ends! In all, we received 26 emails from her, sometimes rebutting us, sometimes alleging about us and she would not stop till she gets...