We are family x 5 stayed at room 106 from 27-28oct checked in at 4:30pm on a cold rainy day. ||Plus points:|1. Comfortable feeling when arrived at hotel. Atmosphere is warm, clean and courteous staff.|2. Shabu shabu dinner is tasty and breakfast spread is sufficient with good quality.|3. Room is clean though not too spacious. |4. Free ramen at 10:30pm to 11:00 pm is good for those who have 1st dinner setting. |5. Free coffee n tea at lobby area.||However we felt there is room for improvement from hotel as well:|1. Since there is no lift, it will be nice for hotel to render assistance on bring suitcase to the level we stay. |2. It is first onsen hotel we stayed that housekeeper did not help to lay the 5 futons while we were eating 2nd setting of dinner. We have to help ourself to lay all by ourselves at almost 10 pm. |3. They fixed our dinner at 8 pm is really late especially on a cold raining day. One of us had very low blood sugar and she almost fainted. It will be nice for hotel to provide maybe some snack or a sandwich while waiting for the second seating at 8 pm. ||Overall it’s a good hotel with some autumn leaves surrounding it. Quite...
Read moreThus was a mixed event that ended amazingly positive! Our first room an usagi room was just barely able to fit 4 futon. There was absolutely no place for our luggage. The hotel was able to get us a better room that fit our family better.
Fir a small group of Japanese on the road with limited luggage, this is an amazing place for a romantic getaway. We recommend any of the rooms in the new (10 years new) part of the hotel. Our room 502 was perfection. The whole new wing is just amazing. We only had breakfast, but it was a solid, enjoyable meal.
We would definitely return if in the area.
One thing that stands out equal to our room are the "reserved" onsen. There are two you can reserve, and we went several times to both. I am not sure how OK it is for unisex, but my wife, daughter and I went together. We get very few chances to enjoy rotenburo together that the experience really helped seal...
Read more2024.11
The room was horrible it smelt bad because the air conditioner had not been maintained. I think they need to replace the air conditioner. The comforter had a stale musty smell as if it had not been laundered in years.
I regretted booking this hotel… . It was a build from the late showa era. The air conditioner made me nauseous.This hotel is the worst.
The bed was sunken in and the springs were pressing against my skin. I couldn’t sleep.
I think the hotel owner needs a new pair of glasses to review his hotel. It’s a former dormy inn la vista. I don’t understand why can’t the air conditioning be replaced. It doesn’t cost that much.
There is a new wing as well with a couple of rooms maybe that...
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