Hotel SAILS — Hotel in Tokyo

We had the most pleasant and memorable stay in Hotel Sail right from the moment we reached Minowa station. It was raining so heavily and we did not have any umbrella with us, so i called hotel sails about the situation and asked them if they can send us umbrella so that we can walk from the station to Hotel Sails. The person on the line said they have umbrellas but they do not send it to the station. I tried my luck of going to Familymart to buy umbrellas. And while we were starting our journey to Hotel Sail, a man came and asked us if we are going hotel sail ( he was carrying lots of umbrellas too!) and apparentlt he’s a staff from hotel sail who came to rescue us. We were really so appreciative of the staff (I think it was the owner or maybe the manager) who went the extra mile to come to the station to help us. Check-in was a breeze and Yu (one of the staff who help us with the check-in process) explained clearly on the things that he need to let us know. Yu is so friendly so you can ask him any questions u want, he makes us feel at home! The hotel room is VERY VERY CLEAN. I feel that it’s been maintained so well, even the TOILET and shower room are sparkling clean!! Location is great because it’s near Asakusa so you cna just take a bus to Asakusa. The hus stop is very near so it’s really convenient. Minowa is really nice neighbourhood to stay in. Hotel sail is like a gem in the neighbourhood. If you like somewhere quiet but near to Asakusa, this is the place for you! And plus point is, you can see Tokyo skytree from the road near the hotel and the bus stop. It’s such an amazing view! It’s really off the beateb path view. You no need to be in the busy place like oshiage and asakusa to see the skytree. You can see it right at Hotel Sails! Truly a gem! You get the chance to be like the locals in Minowa. There’s so many convenience shop nearby like 7-eleven, Familymart, supermarket AND MCDONALDS TOO! Thanks so much to Yu and Mr. Manager/owner for helping us right from the very beginnijg of our stay at Hotel Sails. They have truly made our experience in Japan a very memorable one! This place is highly recommended. With superb service and awesome facilities, affordable price and cleaniness is top notch - THIS IS THE PLACE TO BE IF YOU...

Located in a quiet narrow back street, hotel Sails stands out from the moment you turn the corner, a five story building with a striking modern exterior- you know you have arrived. Check in was a breeze & very helpful staff stored some of our luggage for onward forwarding, our apartment was on the top (5th) floor with great views, it has a lobby area to leave footwear, into a large room with galley kitchen & dinning table, a large bedroom with 3 single beds, a utility area with sink & washing machine, a separate toilet room, a separate wet room with bath & shower, north east facing balcony with views of sky tree & local architecture that is sunny all day. We are a family of three, Dad, Mom & son, plenty of room for us we never felt cramped. Convenience stores, supermarkets & parks are close by. Everything is spotless & clean & modern whilst still remaining traditional, I suspect the hotel Sails chain was created to cash in on the olympics & apartments are intended for short stays, but we stayed for 11 days to finish quarantine & loved being here. A couple of minor issues, the plug in the sink didn’t close properly so impossible to fill with water to wash or shave, the equipment in the kitchen is the least we have found of the many self catering places we have stayed, the company is being cheap not to supply a chopping board & knife, a strainer, or wooden utensils, or toaster as standard. It is the best self catering apartment we have stayed in, we...

Hotel Sails exceeded our expectations. As a family with a 7 and 10 year old, we wanted a little extra space and two rooms. The hotel delivered well on that front, with two bedrooms and a small kitchen and dining space. It was clean, and felt spacious by Tokyo standards. What really made the hotel is the extremely helpful owner on the front desk, with perfect English he was happy to help and answer questions.

It's not a central Tokyo location, but 2 stops up from Ueno and 4 from Akihabara, there's plenty within easy reach. Minowa itself was quiet and peaceful, but we also found some excellent small dining options here which felt very authentic. There's a few 7-Eleven stores to pick up supplies and breakfast as well.

This isn't a 5 star hotel in Shinjuku, but that's not what we were looking for. We wanted something affordable that offered family space. It being a little out of the way wasn't a problem for us, so if you don't mind that, it's worth...