The traditional Japanese decor of the room was very pleasing, and we loved the ambience of both the room and the entire ryokan. Everything was just picture-perfect and it didn't take us long to snap away. Amenities and services were thoughtful and beneficial. For example, as the location was not exactly in the heart of town, the accommodation provided a shuttle bus in which we could request for the time we would like to be sent to town, and when we would like to be picked up for the trip back to the ryokan. Shuttle bus was also punctual, and in fact early. We also appreciated the fact that the room was big. Which was a welcome change after the cramped room at our hotels in Kyoto and Osaka. At night, the staff transform the room to a bedroom by moving furniture to the side, and placing two futons in their place. The ryokan also provided yukutas in the wardobe for us to wear around town, as well as onsen passes which entitles us to visit any of the 7 onsens for the duration of our stay. The staff were also very friendly and obliging. Although there was an attached toilet, there were no bathrooms attached. Bathing was either done at the onsens we visited, or the hotels own onsen. The good thing abuot the hotel onsen was that since most guests were out visiting the 7 public onsens, the cosy & well-maintained hotel one was typically empty. ||||Our only two disappointments was that firstly there was no WI-FI in the rooms, nor any mobile signal to allow mobile data and access to the internet. This meant that for internet access, we had to go to the reception area where WI-FI was available and fast..||||Secondly, we weren't able to book either breakfast nor dinner for the two nights we stayed with the reason given by the hotel was that all the bookings were already full.||||But all in all, despite all that, staying in this hotel was a...
Read moreBEST EXPERIENCE OF OUR LIVES!!! Incredibly happy we decided to splurge and visit tenboen for one night, we immediately knew we would have to come back someday -- it's tucked away not far from town and even on the dark rainy day we arrived it was so cozy, and the views from our room of the misty mountains was spiritually healing.
The staff was so wonderful to us even though we have extremely limited Japanese skills, they were so attentive and kind and took care of everything for us it was crazy! The room was spacious and cozy, the beds were big and comfortable, and the amenities were great: yukata, slippers, sandals, incense, towels, and more! The private baths at the hotel is cozy and comfortable and there is also a bedrock and sauna attached, and they open it at 6 am so it's wonderful to enjoy in the morning :-)
We had dinner and breakfast and they were both very impressive meals we will never forget! Almost everything was local from the meat to the rice to the vegetables, even the local pear wine! Best steamed eggs and miso soup I've EVER had, awesome mountain veggies, the meat so tender both for dinner and the sukiyaki breakfast! (Especially we loved the breakfast it was so filling and delicious, we didn't need another meal til the evening!) The dessert was incredible too, a fruit and lychee jelly combo that wasn't too big so we could enjoy the whole thing even after our crazy big meal! Oh and the mushrooms! Could talk about the food for longer so well leave it there.
Finally, the kind staff shuttled us to and from the train station as well as into town so we could go and enjoy all the different onsens with the pass they provide and even gave us recommendations on their favorite baths (and they were right!!).
This place is wonderful, to the point that I will fight anyone who says otherwise LOL -- we cannot wait...
Read moreI never review places, but I enjoyed this place so much I thought I’d give a review so more people can find out about this place. Yes, I was one of the only native English speakers in the entire ryokan (there was only one other couple I saw) but that was ok. The staff did their best to communicate and in times they couldn’t they used Google Translate. Everyone working here was kind and very hospitable. They will have you take the shuttle from the ryokan to town and back, you just tell them when you expect to be picked up. The food was wonderful, I had the dinner and breakfast package and there was a lot of food I never had before. They explained everything and told us how to cook certain items on our table. There were a lot of couples like us in the hotel, and they were all ages. The only reason why the location isn’t 5 stars is because it’s so far out of town but it’s not a big deal but that can be a decision maker for some. The private bath was very nice, and they do give you flower petals to put in the bath. If you want a private bath make sure to ask when you are there and they’ll give you a time slot. If you’re visiting kinosaki as a couple or women’s group, I would recommend...
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