Retaj Hotel — Hotel in Amman

As a frequent guest at Retaj Hotel in Amman, Jordan, I feel compelled to share the consistently outstanding experiences I've had during each of my stays. This hotel has become my go-to choice whenever I visit Amman. The staff at Retaj Hotel is a key highlight. Every time I visit, I am greeted with the same warmth and professionalism that I have come to appreciate deeply. Their friendliness and attention to detail make each stay comfortable and memorable. The staff's dedication to service excellence is evident, whether it's in their swift responses to requests or their genuine interest in ensuring guests have a pleasant stay.

The consistency in cleanliness is remarkable. Each of my visits has been met with a spotlessly clean room, providing a refreshing and restful environment. The housekeeping team's commitment to maintaining such high standards is truly commendable.

One aspect that stands out about Retaj Hotel is the flexibility and friendliness of the service. Each time I've stayed, the staff has gone out of their way to accommodate my needs, whether it's a late check-out, dietary preferences, or assistance with local recommendations. This level of personalized service adds greatly to the overall experience.

Retaj Hotel perfectly encapsulates the essence of Jordanian hospitality with its warm, efficient, and consistent service. It's a place where comfort and guest satisfaction are clearly top priorities. The hotel's ability to maintain such high standards across multiple visits is a testament to its excellence.

In summary, my repeated stays at Retaj Hotel have always been delightful. For anyone seeking a hotel in Amman that combines comfort, cleanliness, and top-notch service, Retaj Hotel is undoubtedly a perfect choice. I eagerly look forward to my future visits, confident that I will be welcomed with the same exceptional...

This was a horrible hotel. The room was dirty-my socks were filthy! The bed was short-our feet hung off (and were short to average height) and the pillows were a hard foam. The air conditioner was positioned so it blew in our faces all night. The bathroom was so small!-the shower had no where to put shampoo, or even our soap except on the floor. The water sprayed and ran out onto the floor of the bathroom, soaking it. The water bottles they gave us were itty-bitty, could drink it in a few gulps. || The breakfast had a lot of selection but was horrible-even the bread was stale. They had signs for cold milk that we put in our cereal but it was the hot milk and the sign for hot milk for our coffee was cold milk.||The location was horrible for tourists - on a busy street with nothing around it. Had to Uber anywhere we wanted to go - and you had to know where you wanted to go. It was $7 to go for dinner and back. Couldn’t walk to a restaurant or a store. Felt stranded. ||The best part of the hotel was the receptionist (could have been the manager)- he was very...

We stayed at this hotel for a couple of nights between arriving in Amman and the start of a tour and then again at the end of the tour before leaving Amman. It was fine for something like this. Staff were friendly and helpful and promptly addressed our concerns of which we had a few, although they were minor. We asked for additional towels and more toilet paper which were delivered quickly. There were problems with the TV and wifi which staff were not really able to solve. Some TV channels had poor reception and the wife was slow or not working. The air conditioning did not work well, which seemed to be a problem with hotels in Jordan in general. The dinner buffet was very basic and on one night we were one of only six guests so dinner was made especially for us. The gesture was nice but it was more than we could eat. Other than that it was clean and there was a small supermarket nearby. It's on a main road so ask for a room at the back. Ours was and...