Fresh and clean hotel/hostel. The showers had great water pressure, slippers were provided, and the storage lockers were large (no need to bring your own lock—my 40L backpack and daypack fit without any issues).
The reception staff were friendly, although their English was quite limited. It wasn’t a major problem, but worth noting. I booked through Booking.com, and the only real issue was that they initially tried to charge me more than the listed price. However, I pointed it out and they corrected it. They do accept card payments.
The atmosphere wasn’t particularly social or lively, but that may just depend on the other guests staying there at the time.
There are USB charging ports inside the capsule, which is convenient, but unfortunately, no standard power sockets—so I couldn’t charge all of my devices.
The air conditioning was excellent, both in the room and throughout the hostel.
Overall, I...
Read moreI stay at the Kapsula Hotel.Great location.Great atmosphere, very modern, cozy capsules (rooms), very clean bathrooms and showers, free tea and coffee, great service, very friendly and welcoming. A great sleepover if you are passing by. Fairly clean and nice. Very comfortable bed and helpful staff Amazing venue awesome stay Great staff , location and service. Cool place. Good location, in the very center, it was easy to find the hostel. There was clean water, polite and friendly girls at the reception. They keep it clean. Safe place for a girl. … The hotel is in the very center of Astana, a good shopping center is 3 minutes away, clean, cozy. The kitchen has everything you need - dishes, boiling water, and a refrigerator. The furniture is nice, everything is cozy.. Great hostel!!! Now I will recommend him to everyone. The location is great.Now...
Read moreThis was the worst hostel of my life!! I came here from Almaty and had booked a stay here for 2 nights so I reached here at 10am as the check in time was 12pm. I requested the receptionist of this hostel to let me sit in the common area of the hostel for 2 hours because Astana was completely new to me and I was traveling alone and the temperature outside was -22 degrees. You go to any hostel in the world, if you reach that hostel before the check-in time, then every hostel gives you permission to use the common area and washroom. But they threw me out of the hostel and told me to come at 12 o'clock. I will never recommend this hostel to you. If you are Indian then please do...
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