Hotel Sapphire — Hotel in Majengo ward

Stepping into this hotel is like entering a world of luxury and convenience, perfectly nestled in the heart of the CBD. From the moment you arrive, it's evident that every detail has been carefully curated to ensure an unforgettable experience.

The recent renovations have brought this gem to the highest standards of comfort and elegance. Led by the dynamic Mr. John Yegon, the staff exemplify warmth and professionalism, making every guest feel truly valued.

One of the highlights is the dining area, nestled poolside, offering a serene ambiance that enhances every meal. Whether you opt for the diverse buffet spread or select from the tempting à la carte menu, every dish is a culinary delight.

As the sun sets, the restaurant transforms into an enchanting space with a living-size TV, adding a touch of magic to your evenings. And with Wi-Fi available throughout the hotel, staying connected is effortless.

For business travelers, the range of conference rooms caters to every need, ensuring that meetings and events are executed seamlessly. And the comfort doesn't stop there – from the spacious rooms to the elegant reception areas, every space is thoughtfully air-conditioned for your comfort.

But perhaps the cherry on top is the exquisite chauffeur-driven van, ready to whisk you away to the airport or railway station in style.

With all these amenities and more, it's no wonder this hotel comes highly recommended. Whether you're here for business or pleasure, prepare to be enchanted by an experience that exceeds every...

I recently had breakfast at Hotel Sapphire with a client, and I was truly impressed by the exceptional service provided by Yvonne, who I believe is a trainee at the hotel. From the moment we arrived, her warm smile and welcoming demeanor made us feel at ease.

She took our order efficiently and demonstrated remarkable knowledge of the hotel’s products and services. I was honestly shocked to learn that she is only a trainee! My client, who is visiting from the diaspora, had difficulty choosing from the menu and asked a lot of questions about the offerings. Yvonne patiently guided him through the options, offering thoughtful recommendations that helped him make a satisfying choice.

What truly stood out was her teamwork—rather than simply saying, "Sorry, I don't know," she happily redirected any questions she wasn’t sure about to her colleagues, ensuring we got the right information. Her professionalism, attentiveness, and customer-first attitude made our experience truly enjoyable.

Hotel Sapphire is fortunate to have such a dedicated and promising team member. I look forward to visiting again and hope to see Yvonne continue to excel in her role. Keep up the great...

I recently had the pleasure of staying at Hotel Sapphire, and I must say, the experience was outstanding, thanks to the exceptional service provided by the staff.

From the moment I arrived, Lauren at the reception made me feel incredibly welcome. Her warm and friendly demeanor, along with her efficiency in handling the check-in process, set the tone for a fantastic stay. Lauren's attention to detail and willingness to go above and beyond to ensure my comfort was truly appreciated.

The restaurant staff, including Sam, Patreshy, and Faith, also deserve special mention. Each meal was a delightful experience, not just because of the delicious food, but also due to the attentive and courteous service provided by this wonderful team. Sam's professionalism, Patreshy's infectious positivity, and Faith's attentiveness ensured that every dining experience was top-notch.

Overall, the team at Hotel Sapphire made my stay memorable with their exceptional service and dedication to guest satisfaction. I highly recommend this hotel to anyone looking for a comfortable and...