GRAYHAUS Spacious Bungalow | Stay, Staycation, Meeting @ PJ SS3 — Hotel in Petaling Jaya

I booked this event space for my baby shower sometime ago. They have hidden/additional charges for the amount of guests you bring in and for the usage of the outdoor area plus electricity and cleaning (the list can go on and on). When I disagreed to pay more because I was unsure of the number of guests, they immediately cancelled my booking without any notification or explanation and that was one day before my event. This lead me to a very stressful situation while being pregnant, because we have made all the arrangements. I had no choice and was told to pay the additional charge for maximum number of guests and additional deposit (2x) in order to rebook the space. I was also told not write any review in the airbnb, and they will only return my deposit after the review option was no longer available for me. They returned my deposit back 2 weeks later after making sure I did not write any bad review about them or about my experience. They have CCTV camera all over the common area and they watch you all the time. During the check out they treat you like a thief. Do not trust them with your event. Plus, they are racist. They don't...

The overall cleanliness of the property was very poor. The bed linens were dirty and had yellow stains. Despite this, a cleaning deposit of RM200 was deducted on the grounds that we left the unit unclean, which was untrue as it was already in an unacceptable condition when we checked in.

We were unexpectedly asked to pay extra for electricity usage, allegedly exceeding a certain limit. However, no prior information regarding electricity limits was provided in the listing or upon check-in. This additional charge was unfair and feels like an intentional...

We hosted a 3 day stay over training event for 11 people, including 3 of us from the organising team. The space was just nice for our training. It came with a projector, comfortable seating, great air conditioned space, and plenty of room for activities.

The rooms were comfortable and well equipped. There were some minor issues with the air-conditioning, but VJ and the team responded quickly and helped us out.

Overall, a great place for team training. We will definitely book it again for our...