Millennium Square — Hotel in Petaling Jaya

Enter to a visitor lobby even if you are resident, you have to use old skool way for a modern condo in 2016. There is no security access card to enter inside the lift or to scan in the elevator but you are using ID Resident card with your photo for Security Guard to show them... for RM 30.00 is way too much + RM 70 for a deposit. When you enter, you have to use an old skool small elevator and press to 2nd floor. Not your house floor. You will reach to a lobby then again you have to pass through a hallway until the far end. When you reach there, you have to use an elevator again to go in your unit floor. In case of emergency, this is a bad for a modern condo unless you use a car, you don't have to go through all these 2 separate lifts. When you lost your resident card or you need to apply new, everytime you enter, you have to call a person to fetch you downstairs and jot down his/her details. But us, we have to go and call the owner of the apartment even in the middle of the night. Coz the security won't trust you which I understand. But through all this strict rules why not implement a scanned security access and use it in the lift. It is really incovenient. 2nd, due to undisciplined foreigners, they like to throw thrash outside their windows. So you can see debris and trash caught on neighbors roof and some of the condo awning have holes already because of the impact from the trash that was thrown out. Those landscaped gardens, few rubbish on the ground. Everyday, the maintenance have to sweep and collect the debris. Except those caught on top of water tanks and roofing. It is really disgusting and to think that the trash bins are available on every floor. 3rd, if you are a local and love peaceful environment especially your rest day, be prepared for noisy Africans and Indians who talked on their phones or with each other very loudly or slamming/banging of doors. I am not a racist but I can only hear them in particular at wee hours even different block and infront of our windows. You can hear them from a distant as well. Locals like to 'borak' loudly at mamak or pasar. So at home we really love peaceful and quiet living. It is a luck for you if you have a clean and peaceful neighbors for this condo. 4th, there are little cockroaches inside the lift, outside the hallway and even outside your house door. Few are coming in especially during hot weather and after 7 pm, they are feasting and running around. Will move out soon once I found Menara Jaya or other condo...

Subject: Urgent Complaint – Locked Inside Unit B10.O8 Without Consent

Dear Management,

I hope this message finds you well.

I am writing to formally lodge a complaint regarding a serious and distressing incident that occurred today at our unit, B10.O8. Tomorrow is our scheduled last day in this unit, as we have already informed your agent that we are moving to a new apartment.

However, today we discovered that the main door of our unit was locked from the outside without our knowledge or consent, effectively confining us inside. This action was not only inappropriate but also highly unsafe. In case of any emergency, we would have been unable to exit the unit, putting our safety at serious risk.

We are working professionals in the IT sector, and such treatment is completely unacceptable and disrespectful. Regardless of our moving status, this is not the proper way to deal with tenants—especially when there has been clear communication about our departure.

We have endured several inconveniences during our stay here, but this incident has left us with a very negative experience with the condominium. We request an explanation and a formal apology from the management, and we urge you to ensure such actions are never repeated for any resident in the...

For guests to dine in and enjoy delicious meals from the first-floor restaurant, there is an expensive parking fee and the worst security ever. It states at the parking lot entrance that touch and go only—no debit cards. Once inside, it's difficult to leave, even when your T&G card balance is still high and it can't be recognized. I experienced this repeatedly. I can use the debit card to go out even if it says not to be used. This occurred when my T&G was unusable for an unknown reason. It is really difficult for the security to ask us to pay with cash. Fortunately, I was able to verify that the debit card payment was made. We waited about an hour at the basement parking lot.

This is absurd and has occurred frequently. Since it has happened several times, I occasionally believe the guard is deliberately blocking or delaying our exit from the parking lot. Second, I was in the elevator when it abruptly stopped. After verifying, I discovered that the security had stopped it on purpose since they won't let food riders using, leading me to believe that there was a problem with the elevator. Care less security. Complained but they couldn’t care less.

The security service is very very very bad, no Malay nor English are spoken.

Triple 0 for security...