Golden Paradise Beach Holbox — Hotel in Isla Holbox

Bed bugs! We booked 2 nights at Golden Paradise. On the 1st night, I was awoken at 2 am by what I assumed was mosquitos. It was so incredible itchy that it was hard to sleep. In the morning, I was shocked to see that the bites were concentrated and on a line (a classic tell that there is a bedbug infestation). When I pulled back the sheets the mattress was covered in dark red/rust colored splotches. This is also a sign of an infestation. Clearly, we did not want to stay another night. When we approached management about the issue they said that wouldn’t refund us (not even for our second night) because they didn’t know if they’d be able to find another person to rent the room to! If there’s an infestation, they shouldn’t be renting the room at all! They offered to change the sheets, but it was that mattress that was infested. We left first thing in the morning and forfeited our 2 night. I had to throw out my clothes because I didn’t want to contaminate my bag. Unfortunately, there was no vacancy in Holbox because it was Saturday. After searching booking/Airbnb and knocking on doors for hours, we ended up having to take the ferry to Chiquita and stay there instead. Overall, it was an absolutely terrible experience. All I can say is beware! And hopefully you don’t get the same bed I was in, because they’re still renting it out right...

· The location on the beach is great - the hotel lounge and beach area is behind a grungy seawall, which blocks direct access to the water. It’s on the quieter side of the island, which is fantastic, within walking distance to the main strip. The staff were friendly and the rooms cleaned each day. That being said it was WAY OVERPRICED. We paid 130 USD a night for a shabby room without a view. The roof is collapsing in the bathroom. There are no mosquito nets but plenty of bugs - we had bites every night. There was no WiFi as advertised. The taxi to the ferry cost 200 MXN, over 100 MXN over price. The beach area is behind a seawall that is eroding the beach. The chairs didn’t all have cushions. Overall, it’s great to be on the beach, but we were so disappointed by the poor value. The family in the room next to us kept us awake with children crying, the guests on the balcony of the hotel behind Golden Paradise can see right onto the balcony and into the rooms. Overall, it was loud, buggy, and...

The hotel was perfect for us, for a short price you get a room in front the beach, you sleep with the sound of the waves, watch the sunsets and the birds flying, we were so lucky that our last day we could see some dolphins swimming, it was PERFECT, the hotel offer the necessary to enjoy holbox, don't expect luxuries for the price you are paying, the hotel is run for a lovely mexican family, Amanda gonna help you with any request, we are used to drink coffe in morning so she kindly offered us a coffee maker and a toaster, it was a great detail for us! the location for us was very convenient, away from the noisy main square but still close, we enjoyed walk every day from the hotel to downtown (15 min) to get some food but around the hotel there are some restaurants ( cafe del mar was very good) but for lazy people , dont worry, you can ask for a taxi with Amanda, the cost of the taxi is around $50 mexican pesos. Thanks GOLDEN PARADISE for have made our vacation a...