Casa Comtesse — Hotel in Mexico City

We stayed from 20-26 Dec, and we couldn't have chosen a better house to stay at for Christmas. The owners generously invited us to join in their holiday party, complete with a pinata and a delicious dinner with drinks and dancing. Everybody working at the hotel was super-friendly and welcoming.

We stayed in the King room, which is spacious with a nice shower. It's also nicely sound-isolated from the street noise, and any chatting going on in the living room. Tall people should beware of the ceiling height of that particular room though. It's about 6'5" / 1.96m, and there's a cross-beam that dips below 6' / 1.83m. The other rooms have more normal ceiling heights. If you're tall, I'd email the hotel for room recommendations.

For breakfast, you get eggs made to taste, plus a buffet with fresh salsas, toast, coffee, juices (including jugo verde), pastries, yogurt, cereal, cold cuts, and cheese. The bar and kitchen are stocked with reasonably priced beers and mezcals, which were great to take into the courtyard to unwind from a day's touristing.

Most of the Condesa area is a short walk north, with lively street markets. If you keep going in that direction, you can walk to the Anthropological museum / Chapultepec castle in 40-50 mins, through beautiful tree-lined boulevards.

We enlisted the services of Rogelio, the hotel's driver, for transportation from the airport, and also for a day-long tour to the pyramids of Teotihuacan. His fees for the tour were very reasonable compared to what you could find on TripAdvisor / AirBnB. He was a very knowledgeable tour guide, not only of the pyramids, but also of the local eateries.

We would definitely stay with Casa Comtesse again, and hire Rogelio for his other tours...

We stayed in two rooms for 5 nights (the Pomposo suite and the king size Jaguar room). The house itself is lovely with lots of art work throughout. Rooms were good size and the beds comfortable. Breakfast always included a cooked option, along with breads and fruits and drinks. While the stay was very comfortable, I have to say that the location was not my favorite, being more on the edge of Condesa and on a busy street across from a major bus stop. Although I was staying at the back of the hotel I could still hear the occasional loud buses from the room. There was also some construction going on in the building behind the hotel, with occasional banging that lasted through the day. The Wifi in my room was also very tempermental and there was a fair amount of time that I could not access anything. Furthermore, since the house is old, there were the expected problems with plumbing, with the water temperature in the shower being somewhat variable (not always that hot). One evening the toilet stopped working and I was not looking forward to having an embarrasing conversation with the staff the next day. However, the next morning I was able to flush it, so all was well. In terms of rooms, I wouldn't recommend spending the extra money on the suite as the extra room was not all that usable, with some uncomfortable plastic chairs being in the area outside the bedroom. The Jaguar room, which was less expensive, was also at the back of the hotel and very nice (although without the massive bathroom that the suite had). Potential guests should also be aware that there is no elevator in the hotel, although staff did help in carrying out bags up to the room on...

My husband and I stayed six nights at Casa Comtesse in October 2025. We discovered the property through the Lonely Planet guidebook, which never lets me down—and this was no exception.

Casa Comtesse is tucked into the southern edge of the Condesa neighborhood. There was plenty of foot traffic, and we felt safe walking both day and night. Upbeat music plays in the evenings, but it’s pleasantly quiet during the night hours.

We had a Junior Suite on the second floor overlooking the enclosed patio. The room was generously sized, with a Nespresso maker, a desk and sitting area, and plentiful outlets. Hot water was reliable, and the rainfall showerhead was a nice touch. The front desk appeared to be staffed 24/7, and there was daily housekeeping—which, in my experience, is not typical for a B&B.

There’s a small bar onsite offering a mezcal tasting included with the booking—hosted by one of the staff members and a lot of fun. We enjoyed the daily breakfast, and they accommodated a vegetarian traveler perfectly well.

Every member of the staff was sincerely friendly and kind. In advance of our trip, I had coordinated a private tour and transport to Teotihuacan through the B&B, which worked out perfectly.

If I had one small suggestion for improvement, it would be to add a few more hooks or a towel bar in the bathroom and perhaps additional lighting around the desk.

Overall, considering the final bill, travel dollars go very far at Casa Comtesse—a wonderful stay that exceeded our...