Hotel Segovia ​ Regency​ — Hotel in Mexico City

Is a nice affordable place to stay, close to famous "Zona Rosa" (full of bars and restaurants). Is also easy to find and have several transportation routes nearby, including Insurgentes' subway station and Insurgentes' metrobus station. About 30 minutes from TAPO bus station and about 50 minutes driving from Mexico City international airport (depending on traffic). The hotel is more business-trip focused. Even when is secure and clean, maybe kids could find it a bit boring. You ocassionally find groups of tourists staying there. Results specially good if you are in the city for a concert or show at the Salon Corona, it's just 2 blocks away! Notice this is not a 5 stars hotel, so if you are looking for luxury you should find a different place. Room size vary drastically but don't worry: just ask for check the room before taking it. Air conditioning only can be described as "roustic" because it lacks of individual/automated regulation and you have to use a small wooden door to close it. You can ask for a room in the upper floors but be sure to ask "con vista" if you want to overlook the city instead the entrails of the building. It's restaurant is nice, nothing to celebrate but you can find a good breakfast or a late meal in case you don't want to go out. Food is cheap compared to other places and it also has bar service. You won't find bottled water but a tap where you can get as much purified water as you want. However you may prefer to buy your own bottles if you are not mexican. The staff is kind and will try to help you if you ask. Look for the tourist guide books in the lobby. Wifi is just fine and I have the impression that works best in the lower floors. Is a bit tricky to find which connection correspond to your room as it has several modems working. It also has a big parking lot in the basement if you are driving. Is a good option if you want to be closer to a main avenue and not too close of vibrant (and way more expensive) zones as La Condesa or La Roma (which also happen to don't be that far). Is also close to the Zocalo and the Bellas Artes palace but not a distance you can walk easily. Don't forget to make your reservations with at least 5 days prior to your travel! It will remain my first option when visiting Mexico City...

This hotel is my go to place in Mexico City for over thirty years, and it has retained its value and awesome service. However I agree with another reviewer: the front desk staff needs a major adjustment so this rating is JUST for the front desk person.||Exactly as JWL. I have been a customer for more than 30 years; staff always happy to see me return; the gentleman that handles bags ever so helpful and informative; other staff would always remember me, come out say hello and make me feel welcomed; I recall David at the front desk for years. On my last three visits in 2019, even with a large group to which I had recommended the hotel, the ONE young man at the front desk was so unhelpful and surly, as if he was always being bothered by any question. In Mexico, where politeness is a way of life, it was an effort to get a good morning from this person. It actually became a joke with our group to see how much effort it would take for him to look up when we entered the lobby, acknowledge our presence, and say hello. As soon as I arrived home and unpacked from my last trip, I realized I had left a sweater hanging in the closet, I called the front desk, I had just left that morning said farewell to everyone and it was as if I had never been there; I was just transferred to a lost and found...sweater...

Yes, it is an older property, but the rooms are clean and the staff is amazing. Beds are firm (which I prefer), each room has a spigot for purified water (on the side, near the sink), and the showers have excellent pressure with plenty of hot water. The restaurant in the hotel is excellent with fantastic staff. I would definitely stay again.

Tips - the TV is controlled by a master switch by the door and the air conditioning is controlled by a sliding wood door on the ceiling of the room. Also, if you want to use the in-room safe, you will need to get a lock and key from the front desk, which will require a refundable deposit. The ice is in an ice bin near the elevator, and is routinely refilled by a vendor that supplies ice that is made from purified water.

They turn the air off whenever they think the temperature outside warrants it. So, you don't want a room on the 1st floor (so that you can leave the window open when necessary) and you'll want a room where the window is open to interior area rather than street (because...