Hotel Singular Coyoacán (Pepper My Love!) — Hotel in Mexico City

I don't recall how I made the original reservation. Possibly from priceline.com which provides a different number from the website. I messaged via Whatsapp.com providing my name and email. It was confirmed that my dates for a stay were set.

When I arrived, it was a different scenario. The gentleman answering the door was very polite, but seemed to have no idea what was going on. He started messaging whomever, taking a picture of the conversation I had and finally quoted me a price of MX 700.00 per night. He will swipe your card in his CC swipe box and you sign the confirmation. Escorted me to my room. Showed me around and handed me the keys,, one for my bedroom door and another for the gate to enter the facility.

Let me point out there was no option given for which room I wanted or what I was looking for. I assumed from the webpage it would be one of those rooms with either a window view of the street or the backyard. Was i wrong!!

I normally don't complain at all. I make the best of what it is and move on. The room was spacious for sure. TV small which only has access to Netflix and youtube. Bed hard. Pillows worn out to where I had to lay one on top of the other to get that comfy-ness. The gentleman did bring out a new comforter for me to sleep with and there was a mini blanket in the closet I added to the bed. There's a mini fridge for snacks you can buy down the street, and there's a menu on top of the fridge what's available on request for a price ( pancakes, eggs, coffee. Etc. ).

Bathroom- expect a low grade spray of water not a power spray. Turn it full blast and you'll still get that fast dripping effect.

Housekeeping- if you need your laundry done, lovely woman by the name of Francesca who will do it. Be sure to tip her 5.00 converted to pesos. She washed, downey'ed and folded. Now that I will give 5 stars.

Down the street you'll find your ATM'S ( use during the day time never at night), a variety of good stands for meat, veggies and fruits as well as decor for home and friends, coffee shops, pastries and restaurants. Using your Google map will help tremendously knowing how far to walk. I've visited Mexico city so many times now I know where I like to go and what to do. I do have more places to visit of course...but aside from that there's a park 17 mins away.

This park is an entrance, exit only. When you walk to the park from the hotel be sure to make a sharp left instead of straight ahead. What happens is your walking to the exit and they will not let you enter from there. You'll end up walking 3 miles around the park just to get to the entrance. So be sure to follow your map, because I didn't. Make that sharp left and once you see vendors id say about a 6 min walk that's where the entrance will be. It is a forest of a park to walk, jog, run, patches of land reserved for laying down and enjoying a lay on a blanket with a loved one, friend or friends. The frida kahlo museum is close by as well as the Diego rivera museum. Pepper my love is close to alot. Only thing was that damn bed!

If your super low maintenance this would be the room for you. Be sure to request prices for rooms you want and be sure to insist on an email for confirmation. Otherwise your going to get a bland room with nothing to appreciate. Almost reminds me of motel 6 in San Ysidro.

P.S.- super hungry Uber eats is amazing!!!! Ordered McDonald's and it came within 20 mins, hot and tasty!!!! Options are on your...

Lo mejor de este lugar es su ubicación, está muy bien ubicado cerca de la plaza principal y rodeado de lugares excelentes para comer, la zona también es muy segura. El hecho de que tenga un frigobar en la habitación es muy útil ya que puedes comprar tus alimentos y conservarlos dentro, la parte mala es que por las noches se escucha demasiado el ruido que hace y llega a ser incómodo. Sin embargo, todo lo bueno que tuvo el lugar se opaca por el servicio, al hacer la reservación te muestra unas fotos del lugar y cuando llegamos nos dieron una habitación muy diferente, es por mucho la peor habitación en la que he estado. Para empezar no se podía abrir la ventana, incluso estaba rodeada de cinta (diurex) para no abrirla, lo que nos dejaba con nula ventilación, sólo con el ventilador de techo (que no ayudaba mucho), la televisión estaba dañada y tenía una raya en medio que dificulta la visión, tampoco tenía tv abierta, sólo te podías conectar a internet. La cama tampoco era cómoda. El baño, aunque limpio, también carece de la ventilación apropiada y la regadera no sirve, de pronto sale agua muy muy caliente, luego muy fría y luego nada, no te puedes bañar cómodamente y además se desperdicia el agua. Otro aspecto importante es que en los cuartos se escucha todo lo que hacen los demás, y no pudimos dormir por dos noches ya que se escuchaban los gemidos de un cuarto en el primer piso. Esto además de ser incómodo es irrespetuoso pues en la casa de huéspedes (porque no es un hotel, si es lo que están esperando) hay una menor que vive ahí con su mamá (son el personal de servicio) y seguramente puede oír todo lo que hacen, así que tampoco esperen mucha privacidad en este lugar.

Finalmente quiero decir que, aunque en todo momento el personal que nos atendió fue respetuoso, su servicio deja mucho que desear. Cuando llegamos el primer día, al rededor del medio día y tocamos la puerta nos abrieron y preguntaron si teníamos reservación, a lo que dijimos que sí, su respuesta inmediata fue: "Pero el check in es hasta las 3, pueden dejar sus cosas y regresar en 3 horas". Entendemos que la hora de check in se acuerda desde el inicio y que a veces, dependiendo de si está disponible la habitación nos la pueden dar antes, sin embargo la actitud de las personas es de "salte a ver qué haces y regresas en 3 horas", deberían mejorar su servicio y por lo menos ofrecerte sentarte en el sillón que está...

Pepper my love! We booked it for the name. It did not disappoint. If you need a cheap and clean place to stay, this should be your go-to. We went for this cheaper option since we wanted to stay close to coyoacan so we could be close to both the bus station and airport- however! I could see people staying there for a week. Our particular room had a fridge and a little kitchen. ( amazing location). You can uber for real cheap anywhere you want and have the satisfaction of knowing the neighborhood this hotel is at, is safe.

The bath was hot and had good water pressure. The bed was comfortable ( though make sure you bring warm pj's since it can be real cold at night in mexico city)

My friend slept on the couch and had an amazing sleep.

The staff was friendly and...