Hôtel Gauthier Casablanca — Hotel in arrondissement de Sidi Belyout مقاطعة سيدي بليوط

We couldn’t sleep for two out of three nights. There’s a nightclub, even on workdays, and guests party in their rooms after it closes. The staff was rude and didn’t care about it until we threatened to call the police. We requested a room on another floor that seemed quieter, but refysed and lied about being fully booked . We called Booking (2AM) and checked the availabilities - they had suites available. We don’t advise going here, as it is visited by people that come down to trash the place, slam doors, play loud music. The staff never got back to us with a solution and told Booking that guests should talk to them and not Booking. Red flag, to avoid intermediates. No sorry, no alternative room. The elevator also works very poorly and got us stuck various times due to the sensor sensitivities. There are much better, more comfortable places around. Unless you are coming to Casablanca for partying, avoid it. PS: we are young, flexible visitors and have never left a bad review on Booking. But this place is the most unwelcoming of...

Cancelled hours before arrival: We reserved a room at Hotel Gauthier Casablanca for our first family trip to Morokko via booking.com months in advance. At the travel day, on the way to the airport, we received a message that they're overbooked and cancelled our reservation, just stating, "Don't worry, you won't be charged." Imagine arriving 11pm a night with a child in a country that you don't know, and suddenly you don't have a place to sleep, even though you booked months in advance. We managed to book an alternative hotel via the phone on the taxi to the airport, but we had to pay double to what our original reservation had cost. Booking.com kept promising compensation but then simply closed the message thread. A week after this incident, we are still waiting for any type of apology or compensation. I don't know how the hotel thinks it is acceptable to leave a family with a child on the street despite...

The hotel is good for the price we paid. It’s colourful, authentic with a mixture of local and modern contemporary decoration. The most memorable thing was the nice staff. They were helpful all along the stay. However, some details have to be reviewed : missing in the room : a boiler with coffee, a minibar, a hairdryer. The patio and backyard cleaning is preferably to be done very early in the morning, before breakfast service because eating while watching the running water on the floor is no good. Breakfast buffet is average : cold pancakes and limited quantity. Lunch and dinner were excellent with a variety of local and foreign food. Maintenance of some common spaces is to be considered in the coming future.

I’ll...