Riad Rabat l'Alcazar — Hotel in Hassan حسان

Hotel standard for a 5* hotel, but it is far from this. Welcome and kindness are very good, rooms are nice, very cosy living rooms, but hairdrier was not working and was not changed, minibar is poor, swimming pool was closed as far as terrace was not working. No bar service at all, lunch not in the activities as far as restaurant for dinner. No a la carte menù. Not a 5* without restaurant and bar. I may close an eye on not having a spa or swimmingpool...but at least a bar should always be available. Last but most relevant, hotel declares to be in the mood of nature, so they keep a couple of little parrots in a cage in the livingroom, so tiny they cannot even fly. I asked if parrots may fly free at least once a day and reply was NO: "they poo and wee around...but we love animals! Tourists like them". I strongly doubt turisti select the hotel for parrocchiale and will not have a better esperienze from that during the stay ( a working bar should have a better effect). The ehole world is going in the opposite directory in banning zoos, in letting animals free and living as their nature is. THIS IS SUSTAINABLE, ETHICAL AND COMPLIANT, WHILE HAVING PARROTS DISPLAIED IN PUBLIC IN A CAGE IS ABOMINOUS, OLD FASHIONED AND CRUEL. THEY ARE IN JAIL AND HAVE DONE NORHING BUT BEING THEMSELVES: SINGING. This makes my esperience here quite poor and I hope these 2 parrots to be left free as Soon as possibile. THIS IS NOT NATURAL FRIENDLY, THIS IS FAR FROM MODERN CULTURE AND BY...

We picked this place without doing much research because we were only staying one night in Rabat, and we feel like we stumbled upon a true gem. The entrance is a bit hidden but the host was waiting outside to greet us (and it’s still more accessible than the Riads that you can only access on foot - our taxi dropped us off right outside). The decor is stunning - every square inch of the place is adorned with Moroccan details. Host made us tea while he checked us in, and they surprised us with a room upgrade. The room was beautiful. Breakfast was luxurious - the courses just kept coming. Everything was delicious. We’re staying at a different (more expensive and more “luxurious”) Riad in Tangier now, and it doesn’t compare to L’Alcazar. My only suggestion would be to ask the host to show you the rooftop terrace and pool when you arrive - we didn’t discover it until right before we checked out. But even when we came back for our suitcases after we had already checked out, they offered us more tea and asked if we wanted to use the pool. Very hospitable staff, and their pride in the place is apparent. Location is great, too - walking distance to the Kasbah and the Andalusian Gardens. We loved our stay here and would...

We picked this place without doing much research because we were only staying one night in Rabat, and we feel like we stumbled upon a true gem. The entrance is a bit hidden but the host was waiting outside to greet us (and it’s still more accessible than the Riads that you can only access on foot - our taxi dropped us off right outside). The decor is stunning - every square inch of the place is adorned with Moroccan details. Host made us tea while he checked us in, and they surprised us with a room upgrade. The room was beautiful. Breakfast was luxurious - the courses just kept coming. Everything was delicious. We’re staying at a different (more expensive and more “luxurious”) Riad in Tangier now, and it doesn’t compare to L’Alcazar. My only suggestion would be to ask the host to show you the rooftop terrace and pool when you arrive - we didn’t discover it until right before we checked out. But even when we came back for our suitcases after we had already checked out, they offered us more tea and asked if we wanted to use the pool. Very hospitable staff, and their pride in the place is apparent. Location is great, too - walking distance to the Kasbah and the Andalusian Gardens. We loved our stay here and would...