Tafilalet Hotel & Spa — Hotel in Meknes

We were here for 2 nights. Lovely hotel lobby and very spacious room...we were on 9th floor, with large windows look out towards the mountains...glorious views. ||||Wifi was a problem...when we asked of reception if they could do anything about it, they said they'd send up a technician...after third request, we got the doorman...who showed us how well wifi was working on his phone...I checked my ipad again and lo and behold it worked....the doorman left rather abruptly, annoyed over the fact that he had to come up to 9th floor. We eventually realised that if you sat over by the room door, or indeed on the toilet, you got a reception. Interesting that many of the complaints on here are about lack of wifi in rooms, but the hotel still persist with offering throughout the hotel. ||||The Swimming pool is very small ...a largish plunge pool...and built into a well where the sun don't shine too long, if at all, during the day. ||||The breakfast is a totaly disgrace...bit like i'd imagine prison breakfast to be like. On our second morning there no staff appeared on the floor for about 5...

It's basically a Cheap hotel disguised as a 4 star spa.

There are NO spa facilities despite saying it's a spa hotel.

the main restaurant is dismantled

we had no hot water in shower and had to wait for over an hour for it to be fixed (it was a matter of switching in the hot water valve! Since hotel was empty they switched of the heating!)

wifi connection is either slow, bad or non existent. - everywhere in hotel (including main lobby) is switched off and kept dark. Only the barest min no of bulbs were switched in when it got dark.

The hotel has over a 100 rooms but we only saw 3 other people and we were not sure they if they were residents.

Its as if the hotel is preparing to close down.

Pool and deckchairs were not kept well. Pool was even dirty.

we had paid for breakfast at the hotel and it was a big mistake. Not much choice of what to eat plus eggs were all over cooked and stuck to the tray, ricotta was bad and cups were not washed properly. Complete disaster.

we also found hair in our bed!

At least the room was clean and we had a...

The lobby was really impressive with its Islamic classic art and interior design, and the attendant was also hospitable greeting us with Moroccan traditional mint tea upon our arrival. The guest room was comparatively simple but still comfortable and clean. There was also a Carrefour supermarket nearby within walking distance which was very convenient for tourists to buy some daily necessities. However it was a little far from the city business district that it took me almost an hour for a round trip by foot between the city center and the hotel, so taking a cab to the city center with couple of friends together might be a...