Brooklyn Motor Lodge — Hotel in Hamilton

We have recently stayed in this motel and would rate this stay as very disappointing indeed. It was listed on their website as a brand new motel! That was in 2013! As I have since found out.|The price we paid is completely over the top for the disgusting state these two units were in.|I list below the items in question from our Unit 15.|1 Lamp in bedroom is not working, the overall lighting is very poor.|2 No soap in the bathroom so we could wash out hands. We had to ask the cleaner for a small soap! The dispenser that had been on the wall had been torn off.|3 No handrail for our towels to hang on (it was lying broken on the floor.|4 No pillow cases for the spare pillows (if you could call them that!) I had to ask the cleaner for some. The pillows are very flat and need replacing.|5 Dirty drawers in the kitchen.|6 Heater in the bathroom – not working!|7 Met curtains are disgusting.|8 The sofa very uncomfortable.||My sister and her partner were staying in the unit across from us- #6 I think. We had asked for a sofa bed in the kitchen area, she had to go and ask for some sheets etc so she could make it up!||My husband had an eye operation and I brought him back to the motel in the afternoon, but he was not able to sleep with people thumping up and down the stairs all afternoon.|We suspect the motel is being used for the homeless, what a great way to get extra income and run the place down!!||Steer well clear of this motel, I wrote to them but have...

This motel's facilities are the worst I've even seen. My daughter and I paid $780 for a studio spa unit. We planned to stay for four days to finish our trip in Hamilton. However, we only stayed for 5 hrs before leaving and require Booking.com for the refund.

Reasons: -The pillowcase washed but stained and smelly. The bed sheet and cover were dirty. When my daughter was in the sheets tiny bags crawling all over her biting my kid. Terrible. Unable to sleep at all. -About a dozen huge cockroaches all over the walls curtain kitchen, and the bathroom hundred of little ones. These really made my daughter scared and cried.

But... The male staff was fantastic and nice. I asked him what's his name. HE said he called Lawrence. This 3-star-rate was definitely for him, not for this terrible motel. Although I knew he was a Chinese and his English was not good enough, he tried his best to explain the policy and explained the nearby places clearly, such as restaurants, gas stations and banquet halls.

He was helpful, he even told me wheres the cheapest gas station nearby, although I was not very care. HE always is the best receptionist. If my company is in Hamilton, I will ask him to come to my office and be my secretary and give him more than the minimum wage. Wish Lawrence...

Dark & Dingy and quite expensive||To be honest I haven't been to a motor lodge quite so run down and dirty in a very long time. The unit needed a damn good clean, maintenance needs to tended to immediately.||We had 1 x face cloth and 1 x hand towel for 3 of us and they were a washed out blue colour and the hand towel was frayed - needs to be thrown away actually.||They provided no glassware at all and we had to drink water out of a tea cup.||The pillowcases were stained and didn't match the sheets.||There were insects - possibly cockroaches.||Hand towel rail was detached and sitting under the vanity.||No sky remote - although they advertised that they have Sky||The couch was marked and stained and needed to be removed and burned.||Net curtains were ripped & mouldy||They obviously rent rooms by the week or have emergency housing rented space - they need to inform people that this is happening before they spend $270 a night. The current environment is not a safe environment.||If I had read Trip advisor and read the numerous reviews about their lodge we would never have stayed.||I think if the health department were to visit they would be appalled at the cleanliness of the lodge - it is...