Warwick House — Hotel in Nelson

A gracious home with unique rooms--we had the Tower Suite, which had a nice room (in the tower) for watching television. There was a shower as well as a soaker tub, which was nice. Breakfasts were plentiful and served in a large ballroom. Marcelene couldn't have been nicer--from her warm and smiling greeting, to helping with luggage (many stairs to contend with), to recommending and booking tours, she was our most efficient guide to getting around Nelson. (Note: we had no rental car, and buses are scarce at best). Warwick House is located about fifteen minutes' walk from the center of town. You can amble along a stream, or head down a nearby street, but remember that coming home, you'll be walking a little uphill. It's not strenuous at all, but those with mobility issues will need to consider this as well as mentioning this when booking a room. It was nice to arrive at the house after a day of sightseeing to have a glass of wine on the upstairs deck; there are also many seating areas in the garden. A shared refrigerator is provided for the three rooms upstairs, as well as a toaster and microwave. If venturing out early on a tour, just tell the hosts and they'll prepare a tray of cold breakfast for you. Warwick House is quiet and for those who love older homes, a wonderful place to stay. Marcelene made it that much better and we couldn't be...

A gracious home with unique rooms--we had the Tower Suite, which had a nice room (in the tower) for watching television. There was a shower as well as a soaker tub, which was nice. Breakfasts were plentiful and served in a large ballroom. Marcelene couldn't have been nicer--from her warm and smiling greeting, to helping with luggage (many stairs to contend with), to recommending and booking tours, she was our most efficient guide to getting around Nelson. (Note: we had no rental car, and buses are scarce at best). Warwick House is located about fifteen minutes' walk from the center of town. You can amble along a stream, or head down a nearby street, but remember that coming home, you'll be walking a little uphill. It's not strenuous at all, but those with mobility issues will need to consider this as well as mentioning this when booking a room. It was nice to arrive at the house after a day of sightseeing to have a glass of wine on the upstairs deck; there are also many seating areas in the garden. A shared refrigerator is provided for the three rooms upstairs, as well as a toaster and microwave. If venturing out early on a tour, just tell the hosts and they'll prepare a tray of cold breakfast for you. Warwick House is quiet and for those who love older homes, a wonderful place to stay. Marcelene made it that much better and we couldn't be...

We had booked two nights in a couple of suites well in advance for a bit of luxury at the end of our cycle tour. Sadly, we were in for a disappointment. When we arrived we were shown to a couple of rooms that did not match our expectations. When we questioned this, and showed our confirmed email bookings, it became apparent that that a large oversight had occurred, as the suites originally confirmed were now long term occupancies. We had not been advised of this.||Now, we understand completely the impact that COVID has had on businesses like this and the need for guaranteed cashflow, and sympathise, however the net result of the mismanagement was extreme disappointment for us. The owner apologised profusely, and kindly gave us a bottle of wine, however the standard of the rooms on offer was way below our expectations, and were really only very average motel rooms in an adjoining cottage. We stayed one night as it was too late to make alternative arrangements, and left the next morning.||We accept the response of the owner under the circumstances, but do suggest you thoroughly check before making...