Nautilus Lodge Motel — Hotel in South Island

A group of 4 of us traveled to motueka so I could choose my wedding dress, we decided to stay over the night and chose to stay here. Apon arrive I go to check in and am met with what felt like cold, almost annoyance from the lady at the counter. Last minute one of the people that I didn’t think were going to make it did and the lady rudely told me it would be an extra $30 which I was unaware but paid for.

The positives: -That the room and bath were lovely and clean, bed -was super comfortable & had electric blankets Good heat pump -able to access our YouTube on the tv.

The negatives: I chose to stay for the use of the bath which when I filled it up (only once) it was luke warm which was really disappointing. In the morning when dropping the key off I was asked by the same lady behind the counter if I’d had a bath which I said yes and she said in what felt like an accusatory manner that I had used all the hot because the bath takes a lot of water to fill and that another guest complained of having no hot water for their shower.

I mentioned my displeasure of the cold bath and got met with “it’s on gas and takes alot to recover”

For a trip that I intentionally booked to have a relaxed bath has left a sour taste & the customer service is not very good at all.

At the end of the day we chose to stay here and it was the wrong choice, I just hope others have a...

Booked two rooms for four people. Messaged the 'host' (very loose term) two weeks before we arrived to ensure we had four beds. Received an email telling me that one room had two beds but the other room had a double bed that 'could be made into two singles.' Called and spoke to them again four days before we arrived to confirm. When we arrived at 2pm for checkin was told the room had been cancelled because my "credit card is invalid". I booked ten places through booking.com during our 15 day trip and had no trouble with them or with fuel stops and meals. I hadn't even produced my credit card. I suspect rearranging the room was just too difficult. He did suggest I could try "somewhere else in town". I contacted the information centre and my story was not unfamiliar to them. When I found another place to stay I told my story, again, not an unfamiliar story.||We did find two alternative places for the next two nights both of which were fantastic and cheaper than the Nautilus.||As far as the rest of the review questions go, I didn't get a chance to find out!||Fifteen days travelling around NZ and this was the only place to let us down and the only person I wouldn't want to deal with again. Pretty...

Nautilus is a lovely property with quick access to Abel-Tasman National Park, grocery, restaurants/pubs and shopping! Both of our 2 reserved rooms were large, clean & quiet with very comfortable beds. Fluffy bathroom towels were hung on a heated towel rack. Kitchenette included cooktop, microwave, frig and was fully stocked with lots of serving plates/cups and cookware. Balcony was a nice bonus for private relaxation. Free on-site car parking. Owners are very welcoming and strive to provide guests with a great experience. Several wonderful dining choices nearby. The EG Eatery offers an extraordinary menu in a romantic atmosphere. The Sprig & Fern is perfect for beer selection and pub...