I stayed here for about 6 nights in the biggest suite they had (I guess that's the chubby suite) towards December 2019 and the beginning of January 2020. For the positives, the front desk staff were quite warm, especially Winnie. The housekeeping guys were very helpful and kind as well, especially Wasiu. However, the kitchen staff were the absolute worst. On the first night, I was given burnt Samosa, after waiting for 2 hours to receive the order. When I complained, rather than apologise, the lady that attended to me asked if I was going to pay for it. It felt like I was in the twilight zone. All through my stay there i had to eat out, except for breakfast which always took forever to come. Then on my last night, I decided to give dinner a try. I ordered for nkwobi and yam fries. I was told that it would take 30 minutes. After waiting for an 1hour, I called the kitchen and was told that they were on their way to my room. 40 minutes after, I called again, only to be told that the sauce they used was not good and they had to prepare another sauce and that they will deliver my food within 20 minutes. They never deemed it fit to call and inform me of the issues they were having. I waited for another 45 minutes, and still didn't receive my order, not even the yam fries... let's go to another disturbing issue... the water from the tap smelled like rotten egg (no exaggeration). They had to send their maintenance team to have that resolved which took forever. The fridge never worked even after they changed it. The room wasn't very clean, especially behind the desk close to the TV. The kicker however, was that the day I checked out, I met with the manager to lay my complaints. He apologised, promised to discuss with the management and send me an official apology and promised to give me a complementary night stay. I gave him my business card and my phone number. Till this date, I have not received any phone call, email, or SMS from his "management team". Overall I did not get value for my money, the service wasn't equitable to my expenditure and I definitely will not recommend this place or...
Read moreA Wonderful Christmas Getaway at Proof Hotel & Lounge! I recently spent 12 unforgettable days at Proof Hotel & Lounge from December 6th to 17th, 2024, during my Christmas visit to Nigeria. From the moment I arrived, the staff were warm, friendly, and welcoming.
Exceptional Experience Seamless Check-in: The check-in process was efficient, and I was impressed by the hotel's modern amenities and cozy atmosphere. Comfortable Room: My room was clean, comfortable, and well-appointed with all necessary amenities, including complimentary bottled water and toiletries. Perfect Location: The hotel is centrally located at No 8 Rafiat Ayinka Tinubu Close Off TF Kuboye Road Oniru-Lekki Lagos, close to Prince Beano supermarket, Oniru Estate, and major attractions like the beach, art house, and golf course. Excellent Service: The staff were happy to provide recommendations and assistance. The concierge's help in planning my itinerary was particularly appreciated.
Festive Atmosphere The hotel's festive decorations were beautiful, and the staff ensured everyone felt welcome and included.
Highly Recommended Overall, I highly recommend Proof Hotel & Lounge to anyone visiting or staying in Nigeria, especially during the Christmas season. The combination of comfortable accommodations, excellent service, and festive atmosphere made for a truly unforgettable experience.
Summary In summary, my 12-day stay at Proof Hotel & Lounge was an unforgettable experience. The hotel's comfortable accommodations, excellent service, and festive atmosphere made it the perfect choice for my Christmas visit to Nigeria. I highly recommend it to anyone...
Read moreProof Hotel & Lounge is a top-class hotel located in an estate in Victoria Island in Lagos. The hotel offers classy accommodation to guests and is quite cloae to the Lekki Conservation Center. The nearest airport is Murtala Muhammed International Airport. Guests enjoy a serene environment during their stay in the hotel. Each room at Proof Hotel & Lounge has a full work desk, a spacious bathroom. Also available at the hotel is wireless internet, fitness facilities, an outdoor pool, a restaurant, and a bar. Guests here can enjoy a variety of intercontinental and local dishes. They also offer concierge and laundry services. In addition, guests can also enjoy Airport...
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