Residency Hotel Lagos Airport — Hotel in Lagos State

The visinity is perfectly okay and in a conducive environments. The waitrons are well organized neat and have good approach, and the house keeping are also doing great while the receptionist are excellent as well and back to your meals, the kitchen are doing extremely great 👍.

But most of all the management are not well organized, POOR MANAGEMENT to be said, extorting money from guest Manager Mr Ifeanyi indeed dragging money with his staff and drinking alcohol in his office with some of the waitress which is very very wrong and after drinking he comes and be insulting the young staff in present of guest. Imagine I brought my friends down to the Hotel we Lodge in room 3001 with my friends some days back and they were smoking 🚬 inside the room though I wasn't there while doing that before I return to the Hotel my guys told me they paid the sum of 40k into Managers personal account for smoking 🚬 in the room and I disagree with'em that, if that should be the case the money was supposed to be send to company's account for record purpose not to Managers account.

Lastly it is very wrong for manager having affairs with young staff which is highly affecting the males among them just imagine a whole manager DRINKING ALCOHOL ON DUTY...Please 🙏 I urge the higher authorities to do the needful....very terrible 😞😞😞...

Title: Extremely Disappointing Stay at Residency Hotel

Rating: 1/5 stars

I recently had the misfortune of staying at Residency Hotel, and my experience was utterly disappointing. From check-in to check-out, the service was subpar.

The WiFi connection was extremely poor and kept dropping throughout my stay. When I brought this to the attention of the staff, they seemed unconcerned and unhelpful.

The customer service was also severely lacking. The staff were unfriendly, unresponsive, and seemed put off by even the simplest requests.

To make matters worse, the communication from the hotel staff was consistently rude and unprofessional. I was spoken to in a condescending tone, and my concerns were dismissed without apology. Even breakfast supposed to be part of accommodation but they will ask you to paid for the breakfast. You will be sleeping early morning and your door will be knocked for a bill which supposed to be at the front desk for check out when leaving the hotel

Overall, my stay at Residency Hotel was a disaster. With poor service, terrible WiFi, and abysmal customer service, I would strongly advise against...

This has to be the absolute worst experience I had with a hotel near the airport. The parking is extremely small, the rooms smell like manure, and the food is unbelievably bad. They gave me dry and cold food and expected me to pay for it. It is also wildly overpriced. The prices on the menu are actually lower than what they charge and it's deceptive. The only saving grace this place has is the fact that it's close to the airport. Please do yourself a favor and stay far away. I will not be...