I had to stay for 2 nights here because of a business trip. They didn't have any room boy to direct me to my room and make sure that the room was okay. I have to find it myself and try to operate stuffs experimentally! 1st night, there was no cable! the receptionist said that it's the cable operator's fault or something. ||The room was clean. They clean it everytime I was out. The air conditioning was great. But I heard tapping noises inside the closet or somewhere near it. Considering that they didn't have a cable to drown out the noise during the first night, it was creepy.||The shower is spacious although the hot shower is not that hot. It was even cold at night. The towels they provided looked clean but the color was leaning more on dirty white. Looks old to me.||Restaurant was so-so...Breakfast was included in my accomodation so I ate there. They only have 5 choices for beeakfast (plated, no buffet). The rice looks NFA. Staff was also not visible, I had to check the kitchen so I can place my order. Also, restaurant is closed after 9 pm. You can have your meal delivered from fastfood though.||I think the hotel is understaffed. I only saw 4 during my stay; the receptionist, the guard, the kitchen staff and the one who looks like the roomboy but I'm not so sure. He didn't even have any shoes on!||Overall, I wish my company booked me somewhere else. The price they charged wasn't reasonable. I already experienced staying in a hotel who charged lower but with...
Read moreI have booked this hotel through my Agoda´s account, and couldn´t be more happier as got the best Junior Suite among hotels in Cagayan de Oro-Philippines for just USD 63, including breakfast!.||Room was quite spacious and well furnished. I even got an upgrade to their Premium Suite with no charges, cool. Although their restaurant is ordinary and very low end, the food was quite good and very tasty, so better to have it at your room. This is an old hotel that has been renovated and would still need some other improvements like the bathtub, but in turn the bed was excellent so as the living room.||||The Staff was gentle and friendly, in fact they granted all of my inquiries fast and accurate, that´s something I look aside of the quality of the room. ||||If you are for business and will spend most of the time outside of the hotel, then is...
Read moreI had our breakfast delivered in our room and i was surprised to see a staple wire in my rice! Fortunately; I saw it while I was sharing my food with my 2-year-old son. I instantly called front desk; she apologized and she asked if I still have the staple wire. I told her that I will check it again, because I might have already thrown it in the trash already. I forgot that I placed it on the lid of the glass mug, so I called again to confirm that it was still with me, but I was disappointed not to be taken seriously this time when I heard a cheerful voice that she was more like chuckling on the other end while answering me. Before we checked out, I asked the hotel manager if she knew about the staple wire and she simply said "yes." without any apology???? VERY POOR...
Read more