Jing's Place Homestay siargao — Hotel in General Luna

I stayed at jings place for almost 3 months. I’m not a needy person and am not one to write reviews but for this, I felt it necessary. Here’s point form. ||-front desk lady is the rudest most unhelpful person I have ever had to deal with in my life. In 16 years of traveling the world and 28 countries I have never written a review and this woman was next level horrible. ||-Impossible to even get bed sheets. Told to sleep on a bare mattress for the night and they’ll get some tomorrow. (This was at 5pm) ||-in 3 months I asked for sheets and my room cleaned 3 times. Each time was an absolute struggle. ||-having to take pictures of my bare mattress to show the front desk lady just so she would believe that the cleaners didn’t put sheets on. ||-no one around half the time for anything||-the kitchen is absolutely disgusting. I love to cook on my travels and I didn’t at all. Everything was filthy, piles of dishes, ants and grime everywhere. And the garbages were always spread everywhere. ||-Raffi is amazing and super helpful but after the first month he was barely there and this woman took over. ||-I was told I had to move out 5 days before I was scheduled to move out when I had booked the place until the day I flew....almost 3 months I was there’s remember!? ||-I had to argue with the owner and convince her to let me stay the extra 5 days. My last 5 days. ||-there was 2 other bungalows empty at the time but because mine was the nicest and I kept it super clean and tidy they wanted mine for their Japanese friends that were coming to visit. Yet..I had it booked. ||-the water descended was always empty so I bought my own. ||-the WiFi password was this big secret. They put it in my phone but wouldn’t for my laptop so I had to buy my own WiFi router. ||-they tried to make us pay for propane and when the guests refused they just left the propane empty for almost a week when their family was using it as well. ||- again with the front desk girl: I reserved a shuttle van (which jings place owns) to the airport for 1030am. My flight was at 1. The airport is almost an hour away. I have checked bags. And I had 6 connecting flights back to Canada I can not miss. They said no problem...the morning of the flight I’m sitting and waiting for my shuttle...1045 comes around and I ask when is it coming? She says 12.....I say that’s not going to work and I’ll miss my flight. I asked for another van to be called. She literally walked around the corner..I could see her shadow...waited 15 seconds and then came back and said there is no shuttle available and it only the 12 one. I had to haul my paddle surf gear and luggage all the way to the main road and catch a trike on my own because of this and I almost missed my checked luggage cut off time. I’ve also heard of others missing their flights because of jings place doing this to them. ||-all in all, there’s construction going on so it’s noisy and there’s construction material everywhere, it’s super dirty, they try to rip you off constantly, you have to go to battle to get basic things like a WiFi password or sheets or propane or water. The staff are rude (except for Raffi) and extremely unhelpful. The owners are also not good. The kitchen is not usable unless you want to get sick, be prepared for them to kick you out or try to before your booking is up, they don’t take care of their animals, they have ticks and mange and I actually went and got fairly cheap medicine for the dogs because I felt so bad about their condition (these people have a lot of money and paying for animal care is not an issue) they don’t provide things they say they do like breakfast etc so don’t expect that, and last that front desk woman is absolutely horrible to deal with. ||||DONT...

This accommodation was extremely below standard. I’m traveling around for a few months and am by no means used to any luxury but this place was the worst I’ve experienced. First we were practically sleeping outside ( we booked through email and were not pre warned about this) So our dorm was a type of hut which slept about 12 people. This was fine but the mosquitos were terrible. We were provided with nets but they either covered only the top half or only the bottom half of your body, so every morning I woke up covered- honestly up to 100 bites. I stayed there for a week and had to ask for bed clothes to change myself as the beds got very dirty because of the fact we were outside. There was NEVER anyone at reception to present my queries to, I never knew who was working there or who wasn’t. ||The bathrooms were also vile. The shower was a bucket (something I usually think is fine ) but the toilets were never ever cleaned so you were showering in a dirty small shed/room thing that absolutely stunk of peoples toilet activities! I used to dread having to shower because of the smell. They also couldn’t be bothered to replace the two toilet seats that were missing. Two of the toilets were blocked when I was there and an ‘out of order’ sign was placed on the door instead of actually fixing the problem, so you couldn’t even shower there, leaving one shower available for 20-25 people! There was also no running tap water! |I know I sound like I’m being picky about everything but this experience really stood out as one of my worst in all of my traveling! ||This homestay is also located through a lot of back roads but be prepared for a lot of muck and dirt...

This was a really underwhelming experience. I'm surprised at all the good reviews: if Jing's was at some point a good place, probably it has been a victim of it's own success. Jing was nowhere to be seen and the new manager is not doing a great job. The aircon room is 1500 PHP, which is a pretty cheeky price to ask for a damp room with cold shower and no wifi, given that neighboring resort Kermit has the same offering at a lower price (1400 PHP) and is miles away in quality. Perhaps the appeal here is to "home-stay" in a locally-run business, but in fact we never felt as guests, more like unwelcomed intruders. There are two states: either there's nobody to attend you or either the common places are always occupied by local people, non-guests, probably friends and family. The hammocks are taken, the TV is on at full volume and the worst part is that you don't know whom are staff, so I got to inquire questions to 5 different people there and I always got this dry "not my problem, ask over there" kind of answer. The managers are equally unwelcoming. The worst part was that on returning the key when checking out they conveniently forgot to remind me about the 500 PHP deposit I paid (for the first and only time here in Philippines) so I paid the noobs tax I guess. Fortunately they very politely paypaled me back the amount after I emailed them...