MB's Garden Inn — Hotel in Lapu-Lapu

The room we got was located literally inside the bar/restaurant (not mentioned in the booking details). We checked in at around noon and there was already a bunch of middle aged westerners getting drunk and noisy while playing loud music. When we asked for another room, we were given the choice to pay extra for a room away from the bar. However, the German owner himself reassured us that they would keep the volume down and that it would be quiet around 22:00. We decided to give it a try.

At around dinner time people had started to get pretty drunk, but the owner himself was totally hammered. He was constantly screaming over the top of his lungs about how he he owned the staff and he could do whatever he wants since he is the boss, how he hates his customers and a lot of stuff which we couldn't understand because of his drunk slurring. At the time I was laying in bed with high fever, so my girlfriend approached the owner to ask him to keep it down. As a response she got sexual remarks on how he would like to "eat her" and got made fun off for wanting him to lower his voice. As the icing on the cake, he raised the volume of the music a bit louder. For the rest of the evening, on top off the normal screaming, he also every once in a while screamed out the number of our room, in a way of mocking us. We have audio recordings of how his screaming and and the music sounded from our room. This went on until around 23:30. Understandably, we didn't get any sleep until then.

The owners behaviour must be a normal occurrence, because neither any guests or staff seemed to try to ask him to keep it down. When we pointed this out to the staff the morning after, instead of apologising they just shrugged it off.

Since we didn't wanted to have the same experience another night, we decided to upgrade to the deluxe room for some privacy. Even though the A/C didn't work that well, we were happy to have some peace and quiet. Well, not so happy anymore when we discovered in the morning before taking our flight that the water heater didn't work in the shower. Since we don't have enough time to have someone fix it, a cold shower it is... Normally not problem for us, but something you expect from a room which is three times the cost of what we would usually go for.

Our international flight were leaving at 5:30 in the morning, which is why we chose this hotels because it is relatively "close" to the airport. The hotel is offering an airport shuttle service, so we made arrangements to be picked up at 3:45. We were told by the security guard that the owner would be driving us. Well, I guess he must have had a big night out again the evening before, because he seemed to have problems getting out of bed. 45 minutes after agreed time he still hadn't showed up despite the guard waking him up. Eventually the manager was woken up and she arranged for the owners son to drive us. Once again, no apology offered for keeping us waiting, just a unfriendly muttering of "he is coming now" before she quickly ran off to bed again. Because of the delay, we just barely were able to catch our flight.

During our many stays in hotels with varying price classes in a number of different countries, never have we experienced such a hostile treatment from the staff and the owner. I would not even which upon my greatest enemy to stay in this hotel. Do yourself a favour and spend your hard earned money somewhere where they actually treat you the way...

We like the place and the food is good. We saw that they have a taxi service , my boyfriend told them we need a taxi around 6pm coz his flight is 9pm. But when we went down they havent called the taxi yet and my bf didnt want to wait and they told us we can catch a taxi outside so we walk for few mins and there's no taxi so we decide to take a tryc to drop us somewhere we can catch a taxi and i send him to the airport. My flight is 6am in the morning i need to be at the airport at 5am , so for the 2nd time i ask the receptionist to get me a taxi at exact 4am and ask her to make sure the taxi will come and pick me and its all settled. 3:45 I walk downstairs and its dark so i looked for the guard but no guard. 4:10 theres no taxi coming! And i doubt it. There's 4 foreigners went downstairs and they are also waiting for the taxi , finally theres 2 boys coming and i ask them if the taxi will come and yeah they dont have an idea , so they are tryna call the receptionist i guess after few mins they were trying to call a taxi then after they were apologizing to these 4 foreigners and told em the taxi will come for them their flight is 9am but they said they need to be at the airport around 6am. So i ask these boys if they also get a taxi for me and they didnt! I was so pissed off! So they try to call the taxi again (4:30) im very nervous i might miss my flight. After few mins these boys told us theres no taxi and they brought 3 motorcycles , i was so dissapointed! So i have no choice , i ask the driver to just drove me to the airport. I was so stressed when i saw the long line , ⏭⏭ I was the 4th to last before departure.

I hope this wont...

This is extraordinary! We booked by internet, cos of rates and close to Mactan-Cebu airport.|This place you cannot compare with any regular hotel! It's just great! Home of MC Outsiders so a lookaround for Harley Davidson or huge Triumph bikes is available. Seem to be tough (western) guys are there too but no worries! Easy going. |The accomodation is great! Huge bar/restaurant with great affordable menus. Really fair prices for drinks and foods. And yummy!!!|Location looks weird: taking a narrow alley to get there and then arriving at a huge place. Rooms are simple but good. Huge bed, spacious bathroom. But the athmosphere does it! Why? People are cool! Because it's also the home of Outsiders MC, including "tough guys" who parked their Harleys and huge Triumphs there. No fear! They are harmless old guys who own those MC's.|For us, the mood did it! Including the fair priced menu and drinks.|Airport service...