Manila Prince Hotel — Hotel in Manila

Manila Prince Hotel - Jan2023

Highly recommended staycation for families on a budget. It has a guarded, free-open-parking space that shares with Manila Doctors. Be sure to get a parking stub in the recep before you go

-They have a pool and a gym facility that everyone can enjoy.

The breakfast buffet is also a plus in this hotel (breads, hotdogs, potato wedges, fresh salad, daing n isda, egg, coffee, juice and water - as far as i can remember)

Staff are also helpful and responds timely on our concerns. Thankful for letting us borrowed a few cutlery and small plates for us to help share a small cake that we bought outside to celebrate my birthday just make sure to give it back directly to the resto and not just leave it in your room.

They also make a call an hour before check out to remind the guest and if we needed assistance with our baggages.

Clean room and with a comfortable bed

They have a detachable clothesline and tissues (2 rolls and 1 hand tissue) already available and kept securely on the side of the sink.

Some that needs improvement (at least on our experience) -

It would be great if at least one of the staff knows the tourist spots around the area and best way to go if possible. Although, taking a cab/car is easy now a days with just a click on the cp, its always a good thing to guide the guest/s around the area with the cheapest possible way and let them know good places to travel.

Drinking water is not unlimited. Be sure to buy or bring your own drinking bottles as they only provide 1 small bottle for each guest. Hope theres an access for guests to have our bottles refilled for free.

Our tub got clogged at once while trying to fill it with a few ounces of water. It was repaired though but the water doesnt drain fast and were kinda concern of getting the same issue again so we just kept it open and not use it.

First time we encountered a rest/washrooms that are too far from the pool. It should have at least 1 mini cr beside it in case that someone needs to take a quick pee or shower before taking a dip in the pool.

The only toiletries provided to us: (good for 2) 1 small bot of shampoo (we requested additional) 2 small circled soaps (we requested additional) 2 dental kits (didnt like the toothpaste) 2 bedroom slippers 2 bath towels 2 small towels blower that is clipped inside the table cabinet outside the bathroom just bring your own things not included in the list above - like conditioner, bath robes, comb, floss, cotton buds, shave..etc.

I think "hard water" is used in the bathroom for no matter how many times I cleanse with soap it still left a sticky feeling in the skin. Not sure how to treat it or probably placing a filter in the shower and faucet may...

The hotel feels outdated and poorly maintained, with everything from the carpets to the mirrors and wood showing signs of wear. It doesn’t give off a sense of cleanliness or tidiness. Based on my experience, I would rate it 1 out of 5 stars. The internet is unreliable and not suitable for those working remotely—it's unsecure and frequently disconnects, which was disruptive during my meetings. The check-in process was painfully slow; I spent over 30 minutes just getting checked in, and even the other guests behind me were visibly frustrated, despite there being four counters open.

I decided to try the food here, and it was even worse than expected. Not only was it overpriced, but the quality was poor—overcooked, bland, and far from what I would consider good value for money. It’s definitely not worth the cost, and I would recommend skipping the hotel’s dining options altogether. The breakfast offered a wide variety of options, but refills often took longer than expected. While the kitchen staff were friendly and accommodating, the food didn’t quite live up to its appealing appearance. I had hoped the food would redeem the hotel’s poor service, but it only made the experience more disappointing.

I had two events today, and both had several issues that caused frustration.

Event 1: Luna's Solution Year-End Party: The food was supposed to be ready by 6:30, but by the time we asked guests to line up for the buffet, it wasn’t ready. Even though our clients were already waiting outside, the buffet table only had appetizers, and it was 6:45 before we were able to serve the main course. There was a shortage of staff to assist with serving drinks and water, which created delays and inconvenience.

Event 2: Roxas High School Senior Prom Night: The head waiter was unprofessional and unaccommodating. He was rude to our guests and lacked knowledge about the food service. His attitude was disappointing, especially given his role in customer service. To make matters worse, the rest of the waitstaff began packing up food before the event was even over, which was extremely disrespectful and offensive to us and the guests.

Overall, both events were marred by poor service, and these issues had a significant impact on the experience. I would strongly advise against staying at or hosting any events at this hotel...

Title: A Superb Hospitality Experience at Manila Prince HotelRating: ⭐️⭐️⭐️⭐️⭐️During my recent visit to Manila, I had the privilege of staying at the Manila Prince Hotel, and it was an exceptional experience from start to finish.Upon arrival, I was warmly greeted by the courteous staff, whose professionalism set the tone for the entirety of my stay. The check-in process was swift and efficient, reflecting the hotel's commitment to seamless service delivery.The accommodations exceeded my expectations in terms of comfort, cleanliness, and aesthetic appeal. The room was tastefully appointed with modern furnishings, providing a tranquil retreat amidst the bustling cityscape. Housekeeping maintained impeccable standards throughout my stay, ensuring a consistently pleasant environment.The culinary offerings at Manila Prince Hotel are truly remarkable. The restaurants boast a diverse array of gourmet dishes, impeccably prepared and served with finesse. Whether enjoying a leisurely breakfast or indulging in an evening meal, each dining experience was a testament to the hotel's dedication to culinary excellence.Additionally, the hotel's amenities are noteworthy. the swimming pool provides a serene oasis for relaxation. Business travelers will appreciate the sophisticated business facilities, designed to facilitate productivity and collaboration. However, I regret to report an issue regarding the effectiveness of the air conditioning system.Throughout my stay, I encountered difficulty in achieving desired levels of cooling comfort within the confines of my room.Above all, what sets Manila Prince Hotel apart is its exemplary service. The staff demonstrated a genuine commitment to guest satisfaction, anticipating needs and ensuring that every request was promptly addressed. Their professionalism and hospitality elevated my stay to a truly memorable experience.In summary, Manila Prince Hotel offers a superlative hospitality experience that exceeds expectations on every level. Whether visiting for business or leisure, discerning travelers will find a haven of luxury and refinement in the heart of Manila.I eagerly anticipate my next opportunity to experience the exceptional hospitality of Manila...