Panglao Bamboo Oasis — Hotel in Panglao

I wish I had seen the reviews here before I booked. But I did like the size of the apartments, so perhaps this is why there were good reviews on another site. Not all the rooms have bedside tables, and I have not seen any bedlamps, either; the ceiling lights are very bright and there is no way of adjusting the brightness. So in the evening, I just kept the other lights in the apartment on while the bedroom lights were off, to simulate 'dimness' in the bedroom. My flashlight happened to be weak, and my booklight was not that great, so I strained my eyes for a few nights reading. Not all bathrooms will have towel hooks, but there are hangers in the dresser, though nowhere else to really hang wet items, except in the dresser. You can improvise by hanging the towel/hanger over the corner of the divider for the shower, or the corner of the dresser. The kitchenette has enough glasses, mugs, plates, eating utensils and cooking utensils and pots. There is an electric kettle and a water jug. The airconditioning is good, and there is an additional ceiling fan or two. Pool is nice. So these are pluses. ||||But the customer service is really poor. There is almost never anyone at the reception, and it is the security guard who does everything, and who, perhaps conveniently for the managers/owners, can only answer few questions pertaining to the place, and cannot make adjustments to your booking or respond to requests. The place doesn't respond to emails or phone calls, either. The security guards and a couple of the housekeeping staff are kind, but some bathroom things I forgot whilst moving to another room were thrown away and the others were only returned to me when I asked for them. ||||The place is not so near to the beach, either, and it can be a miserable walk, with tricycle and car smoke emissions, barking dogs and muddy paths. Transportation charges can be illegally high in Panglao.||||It would be a risk to book here, however nice the apartments, especially since travel schedules can change and one may have special requests or...

This place has all the makings of being a good place to stay, a nice pool & well equipped apartment however I would never stay here again. |The male owner lives on site & was incredibly rude & hostile towards me. As a female solo traveler I found the owner called Rytis behaviour towards me to be upsetting & threatening.|Upon meeting him, he looked straight down at my breast which made me uncomfortable. |He & his family live on site & use the pool & make you feel like you are gatecrashing their home.|There are no restaurants, shops, cafes, beaches in fact there is nothing at all near by so you have to constantly pay for transport to get somewhere that does have amenities. There is no restaurant on site & they offer one poor menu from a takeaway place that that delivers food. I booked an in room massage & drifted off to sleep during it. When I awoke the masseur had stopped but quickly resumed realising I was now awake.|Add to all of this the constant banging from the ongoing building works on the accommodation, that start up at the crack of dawn! |However all this pales into insignificance when compared to the outrageously disrespectful & totally uncalled for behaviour of the owner who needs to learn fast that this is not the way to treat customers if he wants to stay...

I stayed at Bamboo Oasis Panglao resort with my wife for almost five months and it was very relaxing and comfortable . The resort is located in a beautiful and peaceful area. The rooms are spacious, clean, and comfortable, with all the amenities we needed. The owner and the staff are very nice and kind, always attentive to our requests and needs. They gave us a rice cooker, changed our mattress, and made sure we felt at home. The resort is also close to the beach and other attractions, so we never ran out of things to do and see. We had a wonderful time at Bamboo Oasis Panglao resort and we will definitely come back soon. Thank you for making our stay so memorable...