Ambasador Centrum. Hotel — Hotel in Łódź

As the previous review has stated there are two Ambasador Hotels on the same site. Ambasador Centrum and Ambasador Premium. We stayed in the Centrum part which is accessed directly from Pilsudskiego and is the older part of the complex. We had a standard room which apart from being on the small size was perfect for our needs. The decor was little dated but was clean and tidy. Breakfast was served in the restaurant of the newer Ambasador Premium and was plentiful with a good variety of hot and cold dishes. We used the pool and sauna which again is in the newer part of the complex. All was clean and the water temperature was spot on. The hotel is about a ten minute walk from Lodz’s main street and virtually next door to a shopping Galeria. We found it good value for money and would return but might ‘invest’ in an upgrade to the Premium...

The hotel and the room were clean but the staff was incredibly unhelpful and unfriendly, the restaurant is in another hotel and so is the fitness centre. I slipped and hurt my back because there was loads of water on the floor on my way out the sauna and after asking them to give me another robe so I could get to my room they stared at me blankly and said no. After complaining that mine was soaked in water and I just wanted another robe, they called reception, asked me to wait and after waiting 15 minutes soaked wet they said no and didn't give another explanation. The breakfast is okay but you are not told what contains lactose or other allergens and the staff doesn't know either. Their English is poor and is very difficult to communicate any need you may have. It was a very unfortunate stay and I'm very disappointed in this...

Just checked out from this hotel after 4 nights stay. Overall the location is good and they have a nice steam / sauna facilities and a pool. Staff are friendly. BUT please bear in mind they like to book in guests for parties and alcohol fuelled gatherings in this hotel. The smoking terrace is located on 5th floor. So you will have masses of drunken people going up and down the stairs, swearing, generally loud, slapping the corridor doors all the time. THERE ARE NO CCTV cameras on neither of floors so reception staff are unaware of what goes on. All the noise travels down the corridors etc. And trust me you will not get a good night's sleep with those parties going on so near that in mind! Called the reception around midnight to ask whether they could help but the noise carried on until around 2am....