I recently stayed at Novotel Łódź for a three night business trip, and I must say the experience was outstanding. While the hotel facilities are modern, comfortable, and perfectly suited for both business and leisure, what truly sets this place apart is the staff.
From the very first interaction, it was clear that the employees are the heart and soul of this hotel. Their professionalism, warmth, and genuine care transformed my stay into something memorable. I had the pleasure of interacting with Piotr, Radek, Monika, Beata, and Martyna, each of whom went above and beyond to ensure every morning was not just pleasant, but uplifting.
It is rare to come across a team that balances efficiency with such kindness, but this hotel has mastered it. My sincere thanks to the staff for making my business trip feel so welcoming. Without a doubt, I would recommend Novotel Łódź to anyone visiting the city, because while the facilities are excellent, it is the people here who make it truly...
Read moreMy parents absolutely loved their recent stay at the hotel! They couldn't stop raving about the impeccable service, luxurious amenities, and stunning views. They said it was the perfect getaway and can't wait to return! at. The reception staff at the hotel provided exemplary service, greeting us warmly upon arrival and ensuring a smooth check-in process. They were attentive to our needs throughout our stay, offering helpful recommendations and promptly addressing any inquiries. Additionally, the housekeeping team maintained our room impeccably, ensuring it was always clean, tidy, and stocked with fresh linens and amenities. Their attention to detail and dedication to guest satisfaction truly enhanced our overall experience. We were thoroughly impressed and grateful for the exceptional professionalism displayed by both the reception and housekeeping staff. Highly recommended!
Thank you for the chocolate from the hotel employees and the beautiful welcome letter....
Read moreI spent a night in this hotel on my way to Mazury. I booked two joined rooms, that could easily fit my 3 kids, granny and myself. We loved the experience! My kids most of all. We were greeted by very nice receptionists - Mateusz and Przemek, who were very helpful and incredibly patient with us, after we spilled coffee 10 minutes after arrival, locked the door between the rooms and were messing up with hotel's Xbox. Every hoteliers nightmare! But they were nothing but professional and friendly. My oldest teenage daughter appreciated fast Wi-Fi. Beds were comfortable, bathroom in one room with a bathtub and in the other with the shower. Breakfast was very good.Location of the hotel is one of its strongest points. Located just at a shopping mall, cinema and Piotrkowska Street, especially its famous and trending Off-Piotrkowdka with nice...
Read more