This small hotel with 20 rooms is very basic but that is reflected in the price of the room, We found the rooms very clean. The beds were moderately comfortable although the pillows could be improved upon. Daily housekeepers attended.||The hotel is advertised with a swimming pool it is there but not in use and the staff direct you to the Lido (I feel they should not advertise a pool at all).||The breakfast is continental and we prefer some cooked breakfast so we only had one serving which was ok but we decided to eat breakfast out each day.||The hotel (guest house) is nicely situated and getting about either by foot, taxi or local bus is really easy. There are lots of nice restaurants very close by. ||A kettle in the room would improve things as we often found no one at the reception if we just wanted a drink hot or cold.||Louis and Peter were very friendly. I do think it might have helped us if we had been given information on the local bus service especially the fact you can purchase ten trips to travel around. We often walked into Funchal and then used the bus to come back. Peter said he was going to make some improvements in the future which should help. We enjoyed our stay but if we went back to Madeira we would go to a hotel with a pool. They also had free wifi which was a plus but was slow at times. Television provided a variety of stations. Hotel is situated in...
Read moreI booked this hotel because it mentioned gardens and balcony rooms overlooking said gardens. However, there are no gardens. A large strip along the front of the hotel, 2/3 metre lawn around two sides and the pool on the fourth. The pool was drained and would remain so until June, although that was uncertain because the owners were thinking of removing it altogether. My bedroom was clean but shabby, a bleach stain on the bedspread, chipped furniture, old tv, only Portuguese channels and not enough hangers. I knew there no tea/coffee making facilities so took my own but there were no toiletries either. I had to borrow a bath plug from reception who had been told not leave one in the room. The bath had been extensively patched and the curtain rail was a bit rusty. Only two sockets in the bedroom, both placed behind furniture and one high up in the bathroom. Dim lighting and no air-conditioning. Breakfast was adequate and fresh. Staff (all 3 of them) were helpful and one in particular spoke good English and was friendly. A computer room was provided and was a comprehensive book selection available in a little seating area on the first floor. Madeira is very hilly and I struggled up to the hotel, It is situated near to the Lido end of Funchal but would recommend staying further along towards the Marina and the old city. No beaches, only large pebbles, hence the need...
Read moreYou get what you pay for. Yes furniture is old and scratched here and there, but super clean. Toilet flush was at times hard to properly stop and the shower would easily get clogged, but nothing scary. Haven't used the pool, didn't look dirty to me, just a bit old. Free garage to park your car (a great PLUS in my opinion), we had a lovely view over the ocean, only had breakfast on the last morning, it was alright. Yes it might be hard to get to speak the staff, as we tried to call the day of the check-in to ask if we could get checked-in a bit earlier, they never picked up the phone, but we got there earlier regardless and the guy let us in the room without any problem. On the last day we also left our suitcases there for the whole day, all good. Sure, they were just left behind the reception, but nothing to be scared of. The place itself is very beautiful and green in my opinion, my only real complaint is the bed being small, less than 2m long and not particularly wide, but whatever, to us it was just a cheap place to sleep at with a nice view from the balcony in the morning and at night. Also, it's located extremely close to an area full of restaurants, they might be not most authentic places ever Madeira-food-wise, but it's very helpful getting to eat something less than 5 min walk...
Read more