Les Suites at The Cliff Bay — Hotel in Funchal

NEXT LEVEL LUXURY AT LES SUITES||Just back from Madeira Portugal where we stayed at the beautiful Les Suites at Cliff Bay a Luxurious Cliffside Hotel. From the moment you arrive until you depart the entire staff make you feel welcome and work extremely hard to ensure the Les Suites is the Next Level in Luxury accommodation. The parking lot at Les Suites is very small only accommodating about 5 cars but, the sister hotel Cliff Bay has adequate additional parking. The reception staff were great, got us checked into our room immediately upon arrival in the early afternoon. Everything throughout the hotel is high quality from the carpet and flooring to the incredible pictures adorning the walls and other artwork throughout the public areas. Our suite was lovely with a separate king-sized bedroom with superior blackout curtains. In the living room quality leather couch, a separate chair and table as well as a desk. Both the bedroom and living room have their own TV’s. The bedroom is very well equipped with a very comfortable king bed with quality linens and an assortment of pillows. The Wi-Fi throughout the hotel and in our suite was very good, the suite has numerous USB connection points for charging electronic devices. A beautiful bathroom with two sinks, huge bathtub and a very large glassed walk-in shower. The waterfall shower head and separate wand pressure is superior to most hotels I have stayed. Lots of superior quality toilet products are provided. There is a daily replenished min-bar in which the soft drinks are provided complimentary. Additionally, upon check in there was a delicious fresh fruit bowl that again was replenished daily. During our 9 nights stay we were given 3 complimentary bottles of champagne and an assortment of fresh baked goods. The balcony is very large with a clear glass protective railing two very comfortable outdoor teak chairs and comfy cushions as well as a couch for lazing about. The view from the balcony is directly out over the cliff to the Atlantic Ocean where you can watch plenty of pleasure boats cruising past the hotel. Les Suites has an incredible Infinity Pool looking right out over the Atlantic Ocean with lots of high-quality padded loungers and umbrellas. A very relaxing tranquil type environment with a well stocked bar that also provides snacks and ordered lunches. The landscaping throughout the entire property including the sister Cliff Bay Hotel is impeccable and the groundskeepers stay on top of it daily. Currently the hotel’s restaurant the Avista is closed due to a previous contained fire, to accommodate for this guest can have breakfast in their suites or at two restaurants at the Cliff Bay hotel. Both are excellent one is their 2-star Michelins restaurant serving to order the other the Rose Garden is both buffet and to order. There is a fantastic selection food, fruits, baked goods, juices etc. well beyond expectations and a beautiful setting and atmosphere inside or outside on the patio. The coffee is very good and they also offer a variety of specialty coffees, teas and the service is top notch. Breakfast was really a great way to start the day and everything we had was delicious. Cliff Bay has two pools one being actual salt water and direct access to the crystal-clear refreshing waters of the Atlantic Ocean. In my personal opinion Les Suites at Cliff Bay is a perfect resort hotel that would be especially suited to adults given is tranquil relaxing environment. Les Suites overall is next level in luxury accommodation that I would without reservation or hesitation...

I wrote the review you can find below about 7 months ago and we just got back from a new visit to les suites at the cliff bay. In short: our previous experience was confirmed. We even had the feeling, it got slightly better - which is difficult, considering the high level already. We recognized a lot of the staff from our last visit, which is pretty unique in the hospitality business seeing they're normally subject to a high turnover of staff. For us, this confirmed the passion of the team for this project. Because of the entire team that felt even better attuned (which we thought was nearly impossible), we again had an amazing experience. Thanks a lot to the entire staff for the warm welcome, the great wines and the amazing food. See you again in July! Review September 2020: I don't often write reviews but after our visit at Les Suites I felt obliged to do so: After we first discovered the Portobay hotel chain in Lisbon 3 years ago, we've been revisiting their hotels in Portugal every year (sometimes even multiple times a year). We're a fan of the boutique feeling, the attention to detail and their eye for quality products, decoration, food,... but most importantly the top notch service and the kindness of the staff. Combine this with the kindness of Portuguese people in general, their excellent clean & pure kitchen plus their great wines and you have an ideal holiday. Reason I'm writing this review is because the quality of a stay at Portobay was great at any hotel we've staid at, but this stay was beyond excellent. The rooms, the decoration, the swimming pool(s), bars, breakfast, Avista restaurant were all excellent and also great to have in your hotel when you're somewhat of a foodie. But what made this stay impeccable for us was the level of quality service, kindness and attention of all the staff. This is what transformed our holiday from an average lazy, luxury holiday to what we consider the best hotel experience we've ever had. A sincere thank you to all of the staff. We'll definitely revisit next year, this time with a...

We stayed at three hotels during our trip to Madeira and Les Suites at Cliff Bay was the most luxurious. If you can afford to stay here, you probably should. Photos do not do it justice. The suite was spectacular, rivaling the hotel rooms in Asia. Spacious, modern, clean, comfortable, and oceanfront. What stood out to me was how quiet the property is. After a day of hiking, I would go down to the pier and swim in the sea, lay out on the pool deck and then sit on the balcony and stare at the sea for hours, uninterrupted.||We arrived 90 minutes early and our room was not ready, so we were given drink vouchers for beer or wine and offered the opportunity to relax on the pool deck until checkin. The pool deck is stunning. I wish they would heat the jacuzzi beyond lukewarm, but we enjoyed the pool and had a large soaking tub in the room. ||Unfortunately, the Avista restaurant was closed due to a recent fire, so we did not fully experience the property. Our dinner reservations were cancelled, and while they did place us on the waitlist for Gallo D'Oro, we did not get called. They did provide two alternate dining experiences, but the Mediterranian option was on the pool deck of The Cliff Bay which was chaotic, so we didn't try it. We had breakfast at The Cliff Bay one morning which was average and very busy. After that, we opted for room service which was very good.||Pro tip- there are no pool towels in the room, at any of the pools at The Cliff Bay or on the swimming pier. After taking the two different elevators and walking down several levels to the swimming pier without encountering any towels, we were told that we would either have to go back to Le Suites for towels, or go up to the spa in The Cliff Bay (cannot be accomplished from any room at Le Suites without three elevator rides). ||Every member of the staff that we encountered was pleasant and unintrusive. ||Overall, the magnificent room that you get at Les Suites is a good value regardless of which resort amenities are available at your...