Memo Moscavide Guest House — Hotel in Loures

Billal is the young man who serves the customers. He is a great person, very qualified. He was very attentive, helpful and very punctual in the agreements. But unfortunately the Owner, whom I never had the honor of meeting, is a very inconsiderate person. He does not like to answer calls or WhatsApp messages. In my case, I lost my passport and this man did not help me at all. Even though I wrote to him, he did not answer me. Then I called him with my poor English to tell him that through WhatsApp I could express my situation using the translator, but he only blocked me. He is inconsiderate and does not serve his guests well. I do not recommend...

O alojamento é bom. Dou apenas 3 estrelas pelo facto de me terem dito que já não tinha quarto disponível, duas horas antes de entrar, e pedirem para cancelar a reserva no booking, ao que se eu tivesse feito teria perdido o dinheiro da reserva. Após ligação com a booking e a conversa destes com o alojamento por volta das 12h e já quando se procurava novo local a minha esposa recebe via whatsapp que afinal tinhamos quarto,que tinha sido um engano. De resto o quarto em si com terraço com vista para o Tejo, era bastante agradável e limpo o mesmo se aplica ao resto das instalações ( casa de banho e cozinha partilhada.) A guesthouse é composta por 4 quartos e fica localizada num local sossegado. Em suma tirando o dito " engano" correu...

Memo Moscavide Guest HouseIt was the worst night of my life that passed there, I don't recommend this place to anyone, I abuse them touching the door as if it was a tent....