Hotel Promenada — Hotel in Constanta Metropolitan Area

The hotel is perfectly located; directly at the beach. In constrast to other hotels in Mamaia it's pretty new and does not give the impressure of a factory. ||||Rooms are clean and with a appropriate interiour design. Unfortunately carpet (which which is a minus in a beach hotel) and no safe.||||It can be noisy by night (even after midnight) as there a several bars close to the hotel.The windows are good, so if you aren't too delicate you can handle it with earplugs.||||Staff was friendly, expecially the young waiters at the restaurant. Reception staff was friendly too, even though they couldn't provide any information (car rental, price of a taxi etc.).||||For the breakfast you get vouchers (around 12E / day which is more than sufficent) which you can spend also for lunch or dinner. ||||Be aware of taxis in whole Mamaia and Constantia, most of them cheat, even when using the "Meter". Let the reception call a taxi (insist that the call "General Taxi", they were actually the only ones who didn't...

Am revenit la hotel Promenada, al treilea an consecutiv. Mare greseala! E revoltător faptul ca, fata de anii trecuti, serviciile lasa mult de dorit. Minibar gol, taxa la sezlonguri (desi anul trecut aveai sezlonguri gratuite, minibar cu cateva racoritoare gratuit in prima zi), mic dejun extrem de sarac(anii trecuti micul dejun era variat, indestulator si se servea in regim de bufet suedez), colac wc defect, covor murdar, praf pe mobila si impertinenta, ostilitate din partea uneia dintre receptionere. Si mai revoltator e ca desi am facut rezervarea din timp, pentru perioada in care se aplica reducerea de 20% pt costurile cazarii pe litoralul romanesc, noi nu am beneficiat de aceasta reducere. Am platit o poala de bani doar pentru ca am rezervat din timp si nu stiam de faptul ca se vor aplica reduceri daca rezervam last minute. Nu se justifica sub nici o forma pretul platit. Costurile sunt exagerate pt ceea ce ofera hotelul, si mai ales in conditii de final de sezon (29 august- 5 septembrie ). Nu mai spun de problema parcarii. Nu este asigurata si te umpli de nervi pana gasesti si tu un coltisor sa parchezi. Cu banii cheltuiti pe o vacanta de felul asta, ai mai multe sanse sa te bucuri de o vacanta adevarata in afara si de servicii mult mai ok. Nota 4 Hotel Promenada, care se asigura ca in momentul in care faci o rezervare si platesti un avans de 30% , nu o mai poti anula si recupera banii. Sunt extrem de dezamagita si indignata! Din cate se observa, se merge pe principiul: vrem clienti, avem tarife mari insa nu investim nimic pentru a imbunatati serviciile hoteliere, din contra, le reducem calitatea si crestem costurile. Rusine!!! Nu vom mai reveni aici si ne vom asigura ca informăm pe toata lumea despre aceste nereguli pentru a nu trece prin asa situatii dezagreabile si...

Nice place with clean rooms and maid regularly taking care of the rooms. Beach view is really nice! Good, friendly service. Tasty breakfast. There is hotel designated parking, but not enough spaces. There are about 8-9. These are mostly full. So you end up paying extra to the city through its special parking app, which you have to download and set up. But which works pretty well. It’s about 20 EUR/24 hrs....