The Shilla Jeju — Hotel in Seogwipo-si

Stayed at shilla Jeju for 3 nights. |The hotel is very extravagant with shops, multiple restaurants, very extensive kids facilities, gym, pool ect. |There is plenty of entertainment available, there was a band each night by the family pool which was great as well as a singer/ band at the cafe playing. It is very catered to kids and families, which is not a problem for me, however I felt like the adult activities were a miss (more on this to come). ||Overall my stay wasn’t bad, but there were some pain points for me. I want to preface this hotel is very domestic (I did not see any other non-Korean customers during my stay here), so it makes sense upon reflection that the language barrier at this hotel is quite high. Staff are all very friendly but it’s clearly not a hotel for international guests. ||My issues can be summarised as food and additional charges.|Although the hotel is pricey it’s not extremely expensive, our room was about $500 AUD per night, so in comparison food here is very very expensive. There are 3 main restaurants and they all offer buffet/ set menus only starting at about $175 AUD per person, which is a lot. Yes this information is on the website but I naively thought this was just showcasing their best offering and you could get dinner in a non buffet/ set menu style.|There is technically alacarte at the Parkview (western) but they don’t want you to order that way, when asked we were told it takes 1.5 hours minimum and they don’t recommend it. We opted for the expensive buffet first night so not to be difficult. It was very good, (so is the breakfast served here, one of the best) but I didn’t want to have to gorge myself at a buffet but there were no other options. I find it unusual that all dining options are a set menu only. ||Second night determined not to spend a fortune and overeat we ate at the pool bar, food is limited and also very expensive. No one is forcing us to eat here, I understand, but I would like to be able to enjoy the facilities at the hotel. We ordered and sat for over an hour, even the drink hadn’t arrived, when I started to see other guests receive drinks who arrived only 5 minutes prior I followed up only to find the order wasn’t placed, sadly a language barrier issue. |My shrimp burger was not good, instead of it being big shrimp as I imagined it was a patty of minced shrimp. I did ask the server more details about the burger before ordering but none spoke basic English and could answer. It also was served with a fried egg on top, not listed as an ingredient in the menu, it’s a rather odd accompaniment to shrimp, I left it.||Coffee and tea at the lounge bar is $20 AUD for a peppermint tea, or black coffee, quite an extortionate price no matter how rich you are. I would have loved to enjoy a cup of tea and watch the beautiful singer here but couldn’t justify the price. ||Other issue I have with the hotel is the extra charges.|If you want to swim in the adult only pool, you must pay for a sun bed. I’ve stayed at many 5 star hotels and I’ve never had to pay for a sun bed when I’m already a guest at the hotel. Very strange. There is not an unpaid option for the adult only pool, you must pay to be there, however the family pool has free seating. Yes I could stay at the family pool, but why shouldn’t I be able to enjoy either pool at the resort. We opted to pay for the pool for one day, I was baffled to discover you get 2 hours for about $25 AUD then you pay every hour after you want to stay. Staff were lovely and it’s not their fault, but there is very serious policing of these policies, minutes past our hour we were being told time was up, some points the pool was empty, which is a shame. ||Same deal with the gym sauna. If you want to access the female/ make sauna it’s an extra charge, seems that there is very little value to customers staying here without an extra charge. ||Although the hotel is nice, I would not stay again, it is too family orientated for a couple without kids. I also on principle would not stay here due to the pool charge. When I looked at their website during my 1.5 hour wait for my shrimp burger, I see they have this charge for the sun beds listed, but who is checking if their 5 star hotel pool is free to...

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Nestled in the scenic southern part of Jeju Island—often referred to as the "Hawaii of South Korea"—The Shilla Jeju stands as a luxurious testament to refined hospitality. Established by the prestigious Samsung family in 1990 as part of their high-end hotel brand, The Shilla, this distinguished resort seamlessly blends elegance, artistry, and an inviting tropical ambiance. Designed by esteemed French interior designers Ogawa & Ferre, the interiors boast a sophisticated palette of pastel tones, complemented by exquisite artworks from world-renowned artists. The resort exudes an atmosphere that is both opulent and welcoming. Housing 429 rooms and suites, ranging in size from 40 to 277 square meters, The Shilla Jeju offers breathtaking mountain, ocean, and garden views. My stay was in a Premier Room with a garden view, featuring refined furnishings, a plush king-size bed, a spacious sitting area, and an expansive desk. A flat-screen TV, a well-stocked bar, and an integrated closet add to the convenience, while the bathroom is equipped with a shower, bathtub, single washbasin, and a small TV. Molton Brown toiletries, complimentary Wi-Fi, and an attentive turndown service with water and chocolates enhance the experience, though the terrace view—overlooking the garden and a neighboring hotel—was less remarkable compared to other vantage points within the resort. Dining at The Shilla Jeju is an indulgent affair. The Parkview restaurant, the resort's all-day buffet venue, presents an extraordinary breakfast selection of fresh fruit juices, premium cold cuts, home-baked pastries, and a variety of international and Asian hot dishes. Its offerings extend to lunch and dinner, showcasing fresh seafood, premium meats, seasonal vegetables, and exceptional desserts. The expertly prepared beef steak and artisanal homemade ice cream, elegantly coated with white chocolate and matcha, made for a particularly memorable meal. Specialty restaurants Cheonjee and Hinode elevate the culinary experience further—Cheonjee featuring refined authentic Korean cuisine with grilled meats and rich stews, while Hinode excels in Japanese dining, offering expertly crafted sushi, teppanyaki, and an exquisite bento box with premium ingredients. Beyond dining, the resort hosts a diverse array of recreational and relaxation facilities. Guests can unwind with a sophisticated lounge experience at Badang Bar, enjoy handcrafted pastries at the Pastry Boutique, or sip expertly crafted cocktails at Ollae Bar. The exclusive Clé de Peau Beauté Spa provides luxurious facial and body treatments, while the indoor pool and sauna ensure serene relaxation. The family pool, equipped with deluxe cabanas featuring air conditioning, TVs, and gourmet service, offers a splendid retreat, while the adult pool provides an oasis of tranquility. By night, the poolside transforms into a magical escape, where live music performances enhance the resort's serene ambiance beneath the stars. The picturesque garden, with its elegant walkways winding through lush landscapes, tranquil ponds, and seasonal blooms, offers breathtaking vistas of Jeju’s dramatic coastline and endless ocean views. For adventurers, the nearby Jungmun Saekdal Beach—a renowned surf spot—is easily accessible via scenic wooden stairways that weave seamlessly into the resort’s lush grounds. A destination of choice for diplomatic gatherings and film productions, The Shilla Jeju is more than just a luxury retreat—it is a refined escape where exceptional cuisine, warm hospitality, and world-class amenities harmonize with nature, crafting an unforgettable experience on South Korea’s most...

Nestled in the scenic southern part of Jeju Island—often referred to as the "Hawaii of South Korea"—The Shilla Jeju stands as a luxurious testament to refined hospitality. Established by the prestigious Samsung family in 1990 as part of their high-end hotel brand, The Shilla, this distinguished resort seamlessly blends elegance, artistry, and an inviting tropical ambiance.||Designed by esteemed French interior designers Ogawa & Ferre, the interiors boast a sophisticated palette of pastel tones, complemented by exquisite artworks from world-renowned artists. The resort exudes an atmosphere that is both opulent and welcoming. Housing 429 rooms and suites, ranging in size from 40 to 277 square meters, The Shilla Jeju offers breathtaking mountain, ocean, and garden views. My stay was in a Premier Room with a garden view, featuring refined furnishings, a plush king-size bed, a spacious sitting area, and an expansive desk. A flat-screen TV, a well-stocked bar, and an integrated closet add to the convenience, while the bathroom is equipped with a shower, bathtub, single washbasin, and a small TV. Molton Brown toiletries, complimentary Wi-Fi, and an attentive turndown service with water and chocolates enhance the experience, though the terrace view—overlooking the garden and a neighboring hotel—was less remarkable compared to other vantage points within the resort.||Dining at The Shilla Jeju is an indulgent affair. The Parkview restaurant, the resort's all-day buffet venue, presents an extraordinary breakfast selection of fresh fruit juices, premium cold cuts, home-baked pastries, and a variety of international and Asian hot dishes. Its offerings extend to lunch and dinner, showcasing fresh seafood, premium meats, seasonal vegetables, and exceptional desserts. The expertly prepared beef steak and artisanal homemade ice cream, elegantly coated with white chocolate and matcha, made for a particularly memorable meal. Specialty restaurants Cheonjee and Hinode elevate the culinary experience further—Cheonjee featuring refined authentic Korean cuisine with grilled meats and rich stews, while Hinode excels in Japanese dining, offering expertly crafted sushi, teppanyaki, and an exquisite bento box with premium ingredients.||Beyond dining, the resort hosts a diverse array of recreational and relaxation facilities. Guests can unwind with a sophisticated lounge experience at Badang Bar, enjoy handcrafted pastries at the Pastry Boutique, or sip expertly crafted cocktails at Ollae Bar. The exclusive Clé de Peau Beauté Spa provides luxurious facial and body treatments, while the indoor pool and sauna ensure serene relaxation. The family pool, equipped with deluxe cabanas featuring air conditioning, TVs, and gourmet service, offers a splendid retreat, while the adult pool provides an oasis of tranquility. By night, the poolside transforms into a magical escape, where live music performances enhance the resort's serene ambiance beneath the stars.||The picturesque garden, with its elegant walkways winding through lush landscapes, tranquil ponds, and seasonal blooms, offers breathtaking vistas of Jeju’s dramatic coastline and endless ocean views. For adventurers, the nearby Jungmun Saekdal Beach—a renowned surf spot—is easily accessible via scenic wooden stairways that weave seamlessly into the resort’s lush grounds.||A destination of choice for diplomatic gatherings and film productions, The Shilla Jeju is more than just a luxury retreat—it is a refined escape where exceptional cuisine, warm hospitality, and world-class amenities harmonize with nature, crafting an unforgettable experience on South Korea’s most...