Airport had people sleeping more peaceful, comfortable, with better service and amenitie. "Private Room” is really just a small utility closet they’ve squeezed a bed into. It's so cramped the door will only open maybe 30% of the way before hitting the bed itself. Good luck getting your luggage in at all, let alone opening it or arranging anything comfortably inside. Once you're in, you’ll find it’s loud at all hours inside the building itself. Women hollering all morning and afternoon. Metal grinding.
There is no privacy. During the hours I stayed there, multiple people unlocked and opened my door—and other people’s doors—without permission. Ironically, they acted annoyed to find son in there.
Truly, prisoners have more peace, amenities, space, and privacy than you’ll get here.
This so-called “hostal” is up more than 100 extremely narrow, slippery, uneven, winding old steps. The building is narrow, like a former office space poorly converted, with weird corridors and no real lobby or clear reception area. Don’t be fooled by what they advertise online.
The WiFi didn’t work so forget about catching up on emails, contacting help, booking a flight, booking a different place to go. The TV? also not. Claim 24-hour security and a 24-hour front desk in their listings, but those don’t exist at this building. Instead, they email you before arrival telling you that if you arrive late, you have to walk to a completely different hostel on another street to collect your keys.
They also tell you, “In case of emergency, call a different building.” There’s no phone in the room so good luck with that plan if you have an actual emergency.
Bring tape if you want to keep your charger plugged in...the outlet is loose. Cord will fall out constantly, leaving your device dead. Bring slippers, too, unless you want your feet covered in sand, dirt, hair, and debris from the grimy floor. That lovely feeling sticks with you when you crawl into bed.
Get ready to pay for taxi, a stay with intentions that will be destroyed, drag luggage along different streets to yet another building just to check in. Poor service. Hike your bags up those 100+ steps or try to squeeze them into a caged elevator (if they get it working). Elevator is 15 slippery stone steps up from street level, has tiny wooden doors that stick shut in the humidity, and feels like a cross between a laundry chute and a time machine which could be fun. We barely fit in it, used it once, and hours later it was out of service. Cute tho.
You’ll find no clear markings, dangerous little stair railings (completely unsuitable for children), and old wooden doors you can see through locks. You’ll hear people moving on their beds in other rooms, talking...
After late flight and debacle of this place. In the morning, people were banging on every door (including mine) over and over for hours. Even after saying “No, sleeping,” they kept banging and eventually opened my door multiple times. Combine that with the constant saws, drills, and power tools going off inside the building, and you’ll be “happy” inhaling metal and dust...
The window in the room? It's to the lights in hallway ...tiny, set about 8 feet up the wall, and open to small common area that has lights on & microwave.
From your utility closet bed- you’ll hear women hollering all morning and afternoon and metal grinding. My “private room” utility closet with the bed crammed in sounded like a construction site. This went on for hours with no warning or apology.
The door barely opens enough to wedge luggage inside at all because of the bed blocking the swing.
I told someone prisoners genuinely have it better. The staff told me I wouldn’t be refunded despite only being there five hours. Then they had the gall to email me at 12:24 telling me to check out at noon, refusing a refund for two nights.
Video to show how unbelievably loud it is inside the building. You can hear the racket from outside on the street, even with the front doors shut and over the outdoor...
Read moreThe hotel is very typical of Barcelona hotels, or so it appeared. A building with 4 or 5 floors and x amount of rooms per floor.The main entrance is an open space, with an elevator. There is no reception. There is an office, on the 3rd floor.However, when I arrived to check in, it was impossible to do so as there was nobofy there. My email and booking confirmation both stated that I could check in between 2pm and midnight. I arrived at 10.30pmI managed, via another guest, to enter the building and phoned the number given to me for the hotel. I spoke to a man and asked how I could check in and get the keys, for my room. He just kept telling me to check my email. Told him that I had an that it gave no futher information on what to do. He kept repeating himself then hung up. I tried numerous times to call him back but, no answer.I was there with my daughter to celebrate her 10th birthday. So, was obviously frustrated and sad for her, as it wasn't a great start. I spoke to other guests who tried to help. Finally, a Russian guy came in with luggage. I asked him how he checked in and got his keys. He showed me a WhatsApp message saying to go to Hotel Argo, which is a 4 minute walk away. I went there and there was a reception area and a man there that checked us in 😁🥳You have to pay the city tax but, could only do so in cash. I didn't have any so was instructed to use the A** up the road - cost me €7 to withdraw €20! Eventually got into my room! It was a small room, could not open the door fully because the bed was in the way. It was clean. The bed was quite hard but slept very well, each night so....🤷🏼♀️The walls are extremely thin so you could hear everything - people using their taps/running water, toilet flushing etcRoom was cleaned every day/bin emptied every day. No fridge or kettle, though.1 bathroom to share between about 8 roomsLike I said, the hotel appears to be very stereotypical of that area. It was cheap with a good location - La Sagrada Familia & Casa Batllo in walking distance in addition to lots of cafes and shops/mini supermarkets It was just extremely poor communication regarding checking in. If someone is not going to stay working there until 12am, then arrangements should be made - emails or a notice put up saying check in elsewhere etc or just change the check in times, don't say you're open until midnight when you're not!!. I could very easily have slept in the main entrance, with my young daughter. To say I was very annoyed was an...
Read moreThe hotel is very typical of Barcelona hotels, or so it appeared. A building with 4 or 5 floors and x amount of rooms per floor.The main entrance is an open space, with an elevator. There is no reception. There is an office, on the 3rd floor.However, when I arrived to check in, it was impossible to do so as there was nobofy there. My email and booking confirmation both stated that I could check in between 2pm and midnight. I arrived at 10.30pmI managed, via another guest, to enter the building and phoned the number given to me for the hotel. I spoke to a man and asked how I could check in and get the keys, for my room. He just kept telling me to check my email. Told him that I had an that it gave no futher information on what to do. He kept repeating himself then hung up. I tried numerous times to call him back but, no answer.I was there with my daughter to celebrate her 10th birthday. So, was obviously frustrated and sad for her, as it wasn't a great start. I spoke to other guests who tried to help. Finally, a Russian guy came in with luggage. I asked him how he checked in and got his keys. He showed me a WhatsApp message saying to go to Hotel Argo, which is a 4 minute walk away. I went there and there was a reception area and a man there that checked us in 😁🥳You have to pay the city tax but, could only do so in cash. I didn't have any so was instructed to use the ATM up the road - cost me €7 to withdraw €20! Eventually got into my room! It was a small room, could not open the door fully because the bed was in the way. It was clean. The bed was quite hard but slept very well, each night so....🤷🏼♀️The walls are extremely thin so you could hear everything - people using their taps/running water, toilet flushing etcRoom was cleaned every day/bin emptied every day. No fridge or kettle, though.1 bathroom to share between about 8 roomsLike I said, the hotel appears to be very stereotypical of that area. It was cheap with a good location - La Sagrada Familia & Casa Batllo in walking distance in addition to lots of cafes and shops/mini supermarkets It was just extremely poor communication regarding checking in. If someone is not going to stay working there until 12am, then arrangements should be made - emails or a notice put up saying check in elsewhere etc or just change the check in times, don't say you're open until midnight when you're not!!. I could very easily have slept in the main entrance, with my young daughter. To say I was very annoyed was an...
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